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- Tasks: Join a vibrant team as a Service Engineer, handling maintenance and repairs in the water industry.
- Company: Be part of a rapidly growing, family-run SME based in Gloucester.
- Benefits: Enjoy a competitive salary, overtime pay, company van, tools, and mobile phone.
- Why this job: Make a real impact while delivering exceptional customer service and working with cutting-edge technology.
- Qualifications: Mechanical and electrical knowledge, experience in the pump industry, and effective communication skills required.
- Other info: Participate in an on-call rota for emergency call-outs and maintain a clean driving license.
The predicted salary is between 28000 - 36000 £ per year.
Location: Covering the South
We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based in Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.
Principal Responsibilities:
- Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand.
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
- Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
- Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
- Ensure safety at all times, producing robust risk assessments and method statements.
- Maintain professionalism and diligence, prioritising customer satisfaction and outstanding service.
- Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
- Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
- Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
- Participate in the on-call rota to provide out-of-hours cover.
Requirements:
- Technical knowledge of water boosting technology and packaged pump stations.
- Experience in the pump industry or construction-related roles.
- Confined Space Entry Qualification.
- Current CSCS qualification.
- Some electrical training.
- Self-motivated with a "can do" attitude and a high standard of workmanship.
- Excellent problem-solving and critical thinking skills.
- Emergency First Aid at Work Qualification.
- Clean driving license.
- Effective communication skills (verbal, written, and email).
- Beneficial IT skills.
Benefits:
- Salary: £35,000 - £45,000
- Overtime paid at Time and a half
- On call allowance
- Company van
- Tools
- Mobile phone
Service Engineer (Waste Water) employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Waste Water)
✨Tip Number 1
Familiarise yourself with the latest technologies in wastewater management and pump systems. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the water industry, especially those who work in service engineering roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled emergency repairs or maintenance tasks in previous roles. Highlighting your problem-solving skills and ability to work under pressure will set you apart.
✨Tip Number 4
Showcase your customer service skills by preparing to share instances where you've gone above and beyond for clients. This role emphasises exceptional service, so demonstrating this quality is crucial.
We think you need these skills to ace Service Engineer (Waste Water)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the water industry, particularly with pumps and mechanical equipment. Emphasise any technical knowledge you have related to water boosting technology and your qualifications like CSCS and Confined Space Entry.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to deliver exceptional customer service, as these are key aspects of the job.
Showcase Your Qualifications: Clearly list your qualifications, such as your Emergency First Aid at Work certification and any electrical training. This will help the employer see that you meet their requirements and can handle the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Service Engineer role.
How to prepare for a job interview at Universal Business Team
✨Showcase Your Technical Knowledge
Make sure to highlight your mechanical and electrical expertise during the interview. Be prepared to discuss specific experiences where you've successfully installed, serviced, or repaired pumps and pump systems.
✨Demonstrate Customer Service Skills
Since delivering exceptional customer service is key for this role, think of examples where you've gone above and beyond for a customer. This will show that you understand the importance of customer satisfaction in the service industry.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical problems or emergencies. Prepare some scenarios from your past experience where you effectively solved issues, as this will demonstrate your critical thinking skills.
✨Communicate Clearly and Professionally
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to explain complex technical concepts, so being able to communicate them simply will be beneficial.
