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- Tasks: Join a vibrant team as a Service Engineer, handling maintenance and repairs in the water industry.
- Company: Be part of a rapidly growing, family-run SME based in Gloucester.
- Benefits: Enjoy a competitive salary, overtime pay, company van, tools, and mobile phone.
- Why this job: Make a real impact while delivering exceptional customer service and working with cutting-edge technology.
- Qualifications: You need mechanical and electrical knowledge, plus relevant qualifications like CSCS and confined space entry.
- Other info: Participate in an on-call rota for emergency call-outs and enjoy a supportive team culture.
The predicted salary is between 28000 - 36000 £ per year.
Description
Location: Covering the South
We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.
Principal Responsibilities:
- Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand.
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
- Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
- Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
- Ensure safety at all times, producing robust risk assessments and method statements.
- Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service.
- Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
- Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
- Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
- Participate in the on-call rota to provide out-of-hours cover.
Requirements
- Technical knowledge of water boosting technology and packaged pump stations.
- Experience in the pump industry or construction-related roles.
- Confined Space Entry Qualification.
- Current CSCS qualification.
- Some electrical training.
- Self-motivated with a \”can do\” attitude and a high standard of workmanship.
- Excellent problem-solving and critical thinking skills.
- Emergency First Aid at Work Qualification.
- Clean driving license.
- Effective communication skills (verbal, written, and email).
- Beneficial IT skills.
Benefits
Salary- £35,000- £45,000
Overtime paid at Time and a half
On call allowance
Company van
Tools
Mobile phone
#J-18808-Ljbffr
Service Engineer (Waste Water) employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Waste Water)
✨Tip Number 1
Familiarise yourself with the latest technologies in wastewater management and pump systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the water industry, especially those who work as Service Engineers. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled emergency repairs or maintenance in previous roles. Highlighting your problem-solving skills and ability to work under pressure will set you apart.
✨Tip Number 4
Showcase your customer service skills by preparing to share experiences where you went above and beyond for clients. This role emphasises exceptional service, so demonstrating this quality is crucial.
We think you need these skills to ace Service Engineer (Waste Water)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the water industry, particularly with pumps and mechanical systems. Emphasise any technical knowledge and qualifications that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and customer service excellence, as these are key for the Service Engineer position.
Highlight Relevant Qualifications: Clearly list your qualifications such as the Confined Space Entry Qualification, CSCS qualification, and any electrical training. This will show that you meet the essential requirements for the role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated in previous roles. This could include writing reports, liaising with clients, or working within a team, as strong communication is crucial for this position.
How to prepare for a job interview at Universal Business Team
✨Showcase Your Technical Knowledge
Make sure to highlight your mechanical and electrical expertise during the interview. Be prepared to discuss specific experiences you've had with pumps and wastewater systems, as this will demonstrate your suitability for the role.
✨Emphasise Customer Service Skills
Since delivering exceptional customer service is key for this position, share examples of how you've successfully handled customer interactions in the past. This could include resolving issues or providing technical support.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a mechanical issue or respond to an emergency call-out, and be ready to explain your thought process and actions.
✨Demonstrate Safety Awareness
Safety is paramount in this role, so be prepared to discuss your experience with risk assessments and method statements. Highlight any relevant qualifications, such as your Confined Space Entry Qualification, to show your commitment to safety.
