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For Companies At a Glance
- Tasks: Engage with customers, manage accounts, and drive new business development.
- Company: A family-run business known for reliability and exceptional service.
- Benefits: Competitive salary, bonus scheme, flexible working options, and ongoing training.
- Why this job: Join a dynamic team and make a real impact in the office and education supplies sector.
- Qualifications: Strong communication skills and a target-driven mindset; previous experience is a plus.
- Other info: Structured support and excellent career progression opportunities await you.
The predicted salary is between 28000 - 42000 £ per year.
Location: Loughborough
Salary: 35,000 per annum + Bonus
Hours: This is a full-time equivalent role, and applications from candidates seeking term-time working will also be considered (pro rata)
Do you thrive on meaningful conversations and enjoy understanding customer needs? Are you motivated by targets and results, with the confidence to build long-term relationships? If this sounds like you, a leading supplier of office and educational products is looking for a Sales Account Manager to join their dynamic team. This role offers the perfect blend of stability and challenge, combining account management with proactive new business development.
About the Company
This well-established, family-run business has earned a reputation for reliability, competitive pricing, and exceptional service. They supply schools, commercial organisations, and public sector clients with everything from office products and furniture to print solutions and classroom essentials.
What’s the role about?
As Sales Account Manager, you’ll take ownership of a portfolio of established customers while actively reaching out to new prospects to convert them into trading accounts. You’ll focus on building rapport, understanding customer needs, and promoting key product ranges such as Paper, Furniture, and Classroom Supplies. Daily routines are structured to help you succeed, with clear targets and strong internal support.
Key Responsibilities
- Account Growth: Develop and expand sales with existing customers, promote key ranges, and position the company as a trusted supplier.
- New Business Development: Make proactive outbound calls to convert prospects into trading accounts, present tailored offers, and follow up on enquiries and quotations.
- Daily Sales Routine: Attend the team meeting at 08:00, conduct outbound calls from 08:15-15:30 (with a 60-minute lunch break), achieve 15-20 meaningful conversations per day, and submit daily KPIs.
- CRM Management: Maintain accurate notes and records of all interactions, ensuring timely follow-up actions.
- Sales Campaigns & Reviews: Send weekly e-shots, attend Friday product training, take part in fortnightly blitz days, review product gaps, and join monthly 1:1s and quarterly performance reviews.
Requirements
- Strong telephone communication skills and confidence in making outbound calls
- Ability to build rapport and engage effectively with customers
- Organised and methodical approach to daily tasks and follow-up actions
- Target-driven with previous telesales or account management experience (desirable)
- Knowledge of office products or education supplies (advantageous)
Benefits
- Competitive salary: 35,000 per annum + excellent bonus scheme
- Flexibility: Full-time equivalent role with consideration for term-time working
- Structured support: Daily routines and strong internal backing from admin and marketing teams
- Quality leads: Established customer base plus high-quality prospect data
- Development: Ongoing training, product knowledge sessions, and career progression opportunities
Sales/Account Manager (full time or term time) employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Account Manager (full time or term time)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Before making those outbound calls, rehearse how you'll introduce yourself and what value you can bring to potential clients. Confidence is key, so make sure you sound enthusiastic and knowledgeable.
✨Tip Number 3
Network like a pro! Use platforms like LinkedIn to connect with current employees or industry professionals. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the challenge.
We think you need these skills to ace Sales/Account Manager (full time or term time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sales and account management shine through. We want to see how much you enjoy meaningful conversations and understanding customer needs, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in telesales or account management. We love seeing candidates who can demonstrate their ability to build rapport and engage effectively with customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone organised and methodical!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Universal Business Team
✨Know Your Products
Before the interview, make sure you have a solid understanding of the office and educational products the company offers. Familiarise yourself with their key ranges like Paper, Furniture, and Classroom Supplies. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales or account management experience. Think of specific examples where you've successfully built relationships or met targets. Be ready to explain how you would approach new business development and what strategies you would use to convert prospects into trading accounts.
✨Practice Your Communication
Since strong telephone communication skills are crucial for this role, practice your phone manner before the interview. You might even want to do mock calls with a friend to get comfortable with making outbound calls and engaging effectively with customers.
✨Show Your Organisational Skills
The job requires an organised and methodical approach to daily tasks. Be prepared to discuss how you manage your time and keep track of follow-up actions. You could share tools or methods you use to stay organised, which will demonstrate your suitability for the structured routine of the role.
