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For Companies At a Glance
- Tasks: Manage client accounts, build relationships, and drive sales growth through upselling.
- Company: Join a well-established business supplying high-quality packaging to the healthcare sector.
- Benefits: Enjoy a competitive salary, private healthcare, free daily lunch, and profit-sharing.
- Why this job: Be part of a supportive team with strong career potential in a people-first culture.
- Qualifications: Experience in sales or account management, excellent communication skills, and a proactive mindset.
- Other info: Ideal for those passionate about customer service and interested in healthcare.
The predicted salary is between 28000 - 42000 £ per year.
An exciting opportunity has arisen for a Sales Account Manager to join a well-established and growing business that supplies high-quality packaging and consumables to the healthcare sector. This is a relationship-focused role, ideal for someone who enjoys building client trust, spotting commercial opportunities, and playing a key role in long-term account growth and retention.
The successful candidate will join a friendly, collaborative Sales Team and take ownership of a portfolio of existing clients. If you're confident on the phone, passionate about delivering excellent customer service, and looking for a role with strong career potential — this could be the perfect fit.
About the RoleAs Sales Account Manager, you'll be the go-to contact for a range of long-standing customers. Your goal will be to ensure every client receives outstanding support while also identifying ways to add value and drive additional revenue through upselling and cross-selling. You'll handle inbound enquiries, conduct outbound check-ins, and make sure every account is managed with care, efficiency, and professionalism.
RequirementsWe're seeking someone who thrives on customer engagement and is motivated by both service and results. Ideal candidates will have:
- Experience in a customer-facing, sales, or account management role
- Excellent communication and relationship-building skills
- Confidence in managing a varied portfolio of clients
- A proactive, organised, and commercially aware approach
- A collaborative, team-focused mindset with a positive attitude
- An interest in healthcare, pharmacy, or medical supply sectors (preferred but not essential)
- Build and nurture strong relationships with a portfolio of existing clients
- Handle enquiries with a solutions-oriented and professional approach
- Understand client needs and identify upselling or cross-selling opportunities
- Monitor buying patterns to encourage growth and retention
- Resolve customer issues efficiently to maintain satisfaction and loyalty
- Collaborate with internal teams to ensure a seamless client experience
- Keep accurate and up-to-date records of client interactions via CRM
This is a fantastic opportunity to join a stable and supportive organisation with a people-first culture and a strong presence in the healthcare supply industry.
Benefits include:
- Competitive salary circa £35,000 per annum, plus performance-related bonus
- Profit-sharing growth scheme
- Private healthcare
- Free lunch provided daily
- A positive, inclusive, and growth-focused working environment
- Clear opportunities for professional development and progression
Sales Account Manager employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially packaging and consumables. Understanding industry trends and challenges will help you engage more effectively with potential clients and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since this role involves a lot of client interaction, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the healthcare and sales sectors. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals for the Sales Account Manager position.
✨Tip Number 4
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific instances where you identified upselling or cross-selling opportunities.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management. Emphasise your communication skills and any previous roles where you built strong client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples of how you've successfully managed client accounts or identified upselling opportunities in the past.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as relationship-building, problem-solving, and organisational abilities. Use keywords from the job listing to demonstrate your fit for the role.
Show Enthusiasm for the Sector: Express your interest in the healthcare or medical supply sectors in your application. Even if you don't have direct experience, mention any related knowledge or passion for the industry to stand out.
How to prepare for a job interview at Universal Business Team
✨Showcase Your Relationship-Building Skills
As a Sales Account Manager, your ability to build and nurture relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and how you’ve added value to those partnerships.
✨Demonstrate Your Proactive Approach
The role requires a proactive mindset, so be ready to discuss how you identify opportunities for upselling and cross-selling. Share specific instances where you took the initiative to enhance client satisfaction or drive additional revenue.
✨Understand the Healthcare Sector
While not essential, having an interest in the healthcare, pharmacy, or medical supply sectors can set you apart. Do some research on current trends and challenges in these industries, and be prepared to discuss how they might impact your role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you resolved customer issues efficiently or turned a challenging situation into a positive outcome, and be ready to share those stories.
