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For Companies At a Glance
- Tasks: Lead operations, drive efficiency, and manage a dynamic team in a thriving family business.
- Company: Reputable family-run business in Lancing, West Sussex, with a strong community focus.
- Benefits: Competitive salary, profit-related bonus, 28 days leave, onsite parking, and pension.
- Why this job: Join a senior leadership team and make a real impact on daily operations.
- Qualifications: 3+ years in operations management, strong leadership, and problem-solving skills required.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 55000 - 70000 £ per year.
Overview
Our Client, a reputable family run business based in Lancing, West Sussex, are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day. You will have senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes. You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management.
Responsibilities
- Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs.
- Attend and participate in management meetings with the senior management team.
- Handle and resolve any issues/grievances/conflicts/problems with operations staff.
- Assist with recruitment of operations personnel by conducting interviews and following a selection process for candidates.
- Review and change operational procedures in the warehouse to improve safety, efficiency, accuracy and productivity and ensure efficient space utilisation.
- Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business.
- Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department.
- Liaise with IT support providers and staff to resolve any hardware or software issues.
- Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers’ sales representatives.
- Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required.
- Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required.
- Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required.
- Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers.
- Organise regular servicing and maintenance of plant, equipment and machinery.
- Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company’s motor fleet.
- Organise/manage refurb/alterations and maintenance work to the premises.
- Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, telecoms systems/calls, broadband, phone handsets (mobile & landline) and waste disposal.
- At least 3 years’ experience working as Operations Manager or in a similar role and part of a Senior Management Team.
- Experience managing a team with strong leadership/management skills.
- Familiarity with business and financial principles; experience in budgeting and forecasting would be beneficial.
- Attention to detail and an excellent problem solver.
- Strong organisational skills.
- Good negotiator.
- Ability to analyse data & make decisions.
- Proficient in the use and management of ERP systems and other IT/Business systems (e.g., WMS).
- Strong track record in senior Operations roles, covering warehousing & logistics, IT & systems, purchasing, customer service, etc.
Salary: £55,000 – £70,000 depending on experience
Profit related bonus scheme
28 Days annual leave increasing with service
Onsite parking
Pension
#J-18808-Ljbffr
Operations Manager employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your achievements. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams, budgeting, and improving processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our family-run business. Share specific examples of how you've driven efficiency and profitability in previous roles.
Showcase Your Leadership Skills: As an Operations Manager, strong leadership is key. In your application, mention your experience in conducting performance reviews and resolving conflicts. We love to see how you’ve developed your team in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Universal Business Team
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations of the company you're applying to. Familiarise yourself with their warehousing, logistics, and supply chain processes. This will not only help you answer questions confidently but also show that you're genuinely interested in how they run their business.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your experience in conducting performance reviews and how you've developed your team members.
✨Demonstrate Problem-Solving Abilities
Operations often involve unexpected challenges. Be ready to share examples of how you've tackled problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current operational challenges or future goals. This shows that you're not just interested in the role but also in contributing to their success. It can also give you a better idea of whether this is the right fit for you.
