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- Tasks: Lead and inspire teams in customer service, logistics, and procurement.
- Company: Join a respected business with ambitious growth plans in Hertfordshire.
- Benefits: Enjoy 25 days holiday, a pension, and a laptop provided.
- Why this job: Make a tangible difference in a hands-on role with clear career progression.
- Qualifications: 3+ years in senior operations, strong leadership, and Lean methodology experience required.
- Other info: Bonus points for experience in construction, plumbing, heating, or electrics.
The predicted salary is between 56000 - 84000 ÂŁ per year.
Description Operations Manager – Driving Excellence, Growth & Change Location: Hertfordshire Hours: 7.30am – 4.30 – Office based. Salary: ÂŁ70,000 – ÂŁ80,000 + car allowance Are you ready to take full ownership of operational performance and be the driving force behind a high-growth, well-established business? We’re seeking an ambitious, commercially astute Operations Manager to oversee and elevate all operational functions – from customer service and logistics to procurement, supply chain, quality, technical, warehouse, and potentially production in the future. This is not a “desk only” role – you’ll be hands-on, implementing robust systems and processes, championing efficiency, and shaping a culture of continuous improvement. We’re looking for someone with fire in their belly – an individual who doesn’t just want a job, but this role in this business. If you thrive in operational management, enjoy rolling up your sleeves, and are motivated by making a tangible difference, this is your opportunity. What You’ll Be Doing * Lead and inspire Customer Success, Purchasing, and Warehouse teams. * Take complete responsibility for stock, procurement, and supply chain operations. * Drive operational improvements and champion Lean principles. * Manage ERP systems, integrations, and process enhancements. * Recruit, induct, train, and develop high-performing teams. * Oversee multi-channel logistics, including 3PL partnerships. * Act as a brand ambassador, adopting a culture-first mindset. * Ensure compliance with laws, regulations, and Health & Safety requirements. * Deliver strong financial performance through budgeting, forecasting, and variance analysis. Requirements * 3+ years in a similar senior operational role. * Proven ability to lead change in a high-growth environment. * Strong Lean methodology knowledge and application. * Experienced with ERP, CRM, and web integrations. * Track record in managing supply chain, stock, and procurement at scale. * Excellent communication, organisation, and leadership skills. * Commercially sharp, with strong data analysis capabilities. * A proactive problem-solver with resilience and drive. * Full UK driving licence. * Bonus points for experience in the construction sector, plumbing, heating, or electrics. Benefits * Join a well-established, respected business with ambitious growth plans. * Clear opportunity for career progression as the business expands. * 25 days holiday plus bank holidays. * Workplace pension. * Laptop provided. * The chance to play a pivotal role in achieving a bold five-year vision for significant market share. If you have the passion, resilience, and expertise to lead operations to new heights, and you’re ready to join a business where your impact will be seen and valued, we want to hear from you
Operations Manager employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their operational processes, recent achievements, and future goals. This will help you tailor your responses and demonstrate your genuine interest in driving their operational excellence.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to lead change and implement Lean principles. Be ready to discuss how you've improved operational efficiency in previous roles, as this will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and operational challenges, which can help you position yourself as the ideal candidate during the interview.
✨Tip Number 4
Demonstrate your leadership skills by discussing your approach to team development and performance management. Highlight any successful initiatives you've led to recruit, train, and inspire high-performing teams, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational management, particularly in high-growth environments. Emphasise your leadership skills and any specific achievements related to supply chain, procurement, or process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've driven operational excellence in previous positions and how you align with their culture-first mindset.
Highlight Relevant Skills: In your application, clearly outline your knowledge of Lean methodology, ERP systems, and data analysis capabilities. These are crucial for the Operations Manager role and should be front and centre in your application.
Showcase Your Problem-Solving Abilities: Provide examples in your application that demonstrate your proactive problem-solving skills. Discuss challenges you've faced in previous roles and how you overcame them, particularly in relation to operational improvements.
How to prepare for a job interview at Universal Business Team
✨Show Your Passion for Operations
Make sure to express your enthusiasm for operational management during the interview. Share specific examples of how you've driven improvements in previous roles and how you can bring that same energy to their team.
✨Demonstrate Your Lean Methodology Knowledge
Since the role requires a strong understanding of Lean principles, be prepared to discuss how you've applied these methodologies in past positions. Highlight any successful projects where you implemented process improvements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to lead change. Prepare scenarios from your experience where you faced challenges in operations and how you overcame them, focusing on your decision-making process.
✨Highlight Your Leadership Skills
As an Operations Manager, you'll need to inspire and lead teams. Be ready to share your leadership style and provide examples of how you've developed high-performing teams in the past, including recruitment and training strategies.
