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For Companies At a Glance
- Tasks: Lead a dynamic team and manage contractor accounts to drive sales growth.
- Company: Established manufacturing business entering an exciting growth phase.
- Benefits: Competitive salary, bonus potential, and a supportive work environment.
- Other info: Join a vibrant team focused on growth and accountability.
- Why this job: Be a key player in scaling a successful operation and making a real impact.
- Qualifications: Sales leadership experience with a proven track record in driving performance.
A long-established, third-generation manufacturing business is entering a major growth cycle and is looking for a high-impact Sales Manager to elevate performance, drive sales tempo, and unlock further growth across a high-value contractor base.
The Opportunity
You'll take ownership of a fast-paced account management function, leading two experienced Account Managers while also managing your own portfolio of contractor accounts. You'll set the daily rhythm on the sales floor — balancing personal delivery with driving team performance — ensuring consistent conversion, proactive follow-up, and structured pipeline management.
Key Responsibilities
- Lead, coach, and performance-manage two Account Managers, driving daily activity levels and conversion.
- Maintain high call rates personally and across the team — setting pace and expectation.
- Manage your own bank of accounts, delivering strong contact strategy, follow-up, and revenue outcomes.
- Drive account growth through disciplined outreach, structured follow-up, and proactive pipeline management.
- Run and own the performance dashboard — tracking KPIs, enquiry levels, targets, and follow-through.
- Hold the team to account via regular 1:1s, performance reviews, and activity-quality monitoring.
- Ensure tight pipeline visibility, forecasting accuracy, and strong responsiveness to inbound opportunities.
- Provide insight-led reporting to the Head of Sales and contribute to continuous performance improvement.
About You
You bring a sales-first mindset and naturally step into a leadership rhythm. You're energised by activity, thrive in a performance-led environment, and know how to turn warm contractor relationships into repeat revenue.
We're looking for someone who is:
- High energy, proactive, and confident setting the pace for the team
- Comfortable maintaining high call volumes and driving disciplined follow-up
- A proven closer with strong conversion outcomes
- Commercially sharp with strong instinct for buying behaviours
- Structured, organised, and committed to keeping the pipeline tight
- Strong at holding people accountable and driving consistent performance
- Resilient, competitive, and growth-focused
- Humble, hungry, smart — and motivated by scaling something meaningful
What's on Offer
- £45,000-£65,000 base salary + bonus
- A warm, established contractor base with strong recurring potential
- Opportunity to play a pivotal role in a scaling commercial operation
Account Management Lead in Norwich employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Lead in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Management Lead role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their growth journey.
✨Tip Number 3
Practice your pitch! You need to convey your sales-first mindset and leadership skills clearly. Role-play with a friend or in front of a mirror to nail down your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace Account Management Lead in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Management Lead role. Highlight your leadership experience, sales achievements, and any relevant metrics that showcase your ability to drive performance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams, managed accounts, and achieved sales targets. Make it personal and engaging!
Showcase Your Sales Mindset: In your application, emphasise your sales-first mindset and how you thrive in a performance-driven environment. We want to see your passion for driving results and your strategies for maintaining high call volumes and follow-ups.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Universal Business Team
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss your past performance in terms of conversion rates, call volumes, and revenue outcomes. This shows you’re not just a talker but someone who delivers results.
✨Show Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you’ve coached team members or driven performance. Use specific scenarios to illustrate how you set the pace and hold people accountable.
✨Demonstrate Your Proactivity
Be ready to discuss how you manage your accounts and pipeline. Share your strategies for disciplined outreach and follow-up. This will show that you’re organised and committed to driving growth, which is key for this role.
✨Engage with Insightful Questions
Prepare thoughtful questions about the company’s growth plans and how they measure success. This not only shows your interest but also your commercial acumen. It’s a great way to demonstrate that you’re already thinking about how to contribute to their success.