At a Glance
- Tasks: Manage customer accounts, build relationships, and identify growth opportunities.
- Company: Family-run business focused on exceptional customer experience in the education sector.
- Benefits: £50,000 salary, uncapped commission, vehicle allowance, and genuine autonomy.
- Other info: Supportive environment with direct access to company directors.
- Why this job: Make a real impact on business growth while developing your own strategies.
- Qualifications: Proven sales or account management experience; passion for building relationships.
Our client is a growing, family-run business based in Carnforth, with a simple ambition, to deliver an exceptional customer experience through the supply of creative materials and equipment to educational establishments. They work with customers across the UK, combining an extensive product range with a genuinely personal, relationship-led approach. They are now entering an exciting new phase of growth, and they are looking for an exceptional Account Manager to help them unlock the full potential of their existing customer base. This is not a transactional sales role. It's an opportunity to take ownership of a valuable portfolio of customers, build deeper relationships, identify untapped opportunities and significantly increase customer value with the autonomy, support and financial rewards to match. Please note, you will be on the road across the country 2-3 days per week, and in their offices in Carnforth the rest of the time.
What You'll Be Doing
- Take ownership of a portfolio of existing customer accounts
- Build strong, long-term relationships through regular and meaningful contact
- Identify opportunities to increase customer spend, product range and engagement
- Analyse account activity to identify growth opportunities and potential risks
- Re-engage customers who have reduced, paused or stopped ordering
- Use customer data and insight to understand behaviour and inform your approach
- Develop tailored account strategies using calls, emails, customer visits, samples and campaigns
- Identify opportunities to introduce customers to new products and services
- Work closely with the wider team to maximise the potential of each account
- Maintain accurate and meaningful records within HubSpot CRM
- Report on account performance, opportunities and customer insights
- Respond quickly and creatively to changes in the market
Who Are We Looking For?
We're looking for someone who combines commercial instinct with exceptional people skills. Someone who enjoys talking to customers, asking good questions, spotting opportunities and making things happen. Hungry - motivated, proactive and driven to achieve results. Humble - a team player who listens, learns and builds trust. Smart - commercially aware, curious and thoughtful in your approach. Comfortable building relationships remotely and face-to-face. Commercially curious and interested in understanding customer behaviour.
Requirements
We're looking for a proven track record in sales, account management, customer success or a similar commercially focused role. You should be able to demonstrate experience of developing existing customer relationships and turning those relationships into measurable growth. Experience within education, creative sectors or B2B sales would be advantageous, but it's not essential. What matters most is your commercial ability, your energy, your approach to relationships and your appetite to make an impact.
Benefits
- £50,000 basic salary
- Uncapped commission, based on turnover and linked to Gross Profit
- Vehicle allowance
- Genuine autonomy and ownership
- Scope and budget to develop your own ideas and strategies
- Direct access to and support from the company directors
- The opportunity to have a tangible impact on the future growth of the business
- A supportive, entrepreneurial environment where your contribution is valued
National Account Manager in Manchester employer: Universal Business Team
Universal Business Team is an exceptional employer that prioritises the growth and development of its employees. Located in Barnton, England, the company offers a vibrant work culture with comprehensive training and clear advancement paths, making it an ideal place for recent graduates to kickstart their careers. With competitive salaries and uncapped bonuses, employees are rewarded for their hard work while being supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager in Manchester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like National Account Manager at Universal Business Team, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Universal Business Team. Tailor your message to explain why you’re drawn to them and how you can contribute as a National Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace National Account Manager in Manchester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Universal Business Team:When writing your cover letter, make sure to tailor your message specifically for Universal Business Team. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Universal Business Team
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Universal Business Team that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Universal Business Team that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Universal Business Team’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
