At a Glance
- Tasks: Build relationships, manage accounts, and drive sales in a dynamic environment.
- Company: Join a growing business with a fantastic reputation in the industry.
- Benefits: Competitive salary, quarterly bonuses, team events, and full training provided.
- Other info: Friendly team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by developing customer relationships and driving business growth.
- Qualifications: Sales or account management experience and strong communication skills.
Location: Sittingbourne / Maidstone
Salary: £28,000 - £30,000 Depending on experience + Quarterly Bonus
Job Type: Permanent, Full-Time - Monday to Friday - 8am - 5pm
Are you a proactive salesperson who loves building relationships and spotting opportunities? We're looking for an enthusiastic and commercially minded Internal Sales & Account Manager to join a growing and successful business based in Sittingbourne. This is a fantastic opportunity for someone who enjoys a varied role, combining account management, sales, customer relationships, and business development.
Working for a leading distributor of materials and equipment across the UK, you'll play a key role in supporting customers, developing existing accounts, generating new opportunities, and delivering exceptional service every step of the way.
The Role
As an Internal Sales & Account Manager, you'll be the first point of contact for customers whilst actively looking for opportunities to generate new business and maximise existing accounts. This is a relationship-driven position where you'll proactively engage with customers, follow up quotations, reconnect with lapsed accounts, identify future opportunities, and ensure customers receive a consistently high standard of service.
Key Responsibilities
- Act as the first point of contact for customer enquiries via telephone, email, and online channels
- Build and maintain strong relationships with both new and existing customers
- Proactively follow up quotations to secure orders and maximise conversion opportunities
- Regularly contact existing, dormant, and lapsed accounts to identify opportunities and generate sales
- Engage with customers following previous enquiries and quotations as part of an exceptional customer service experience
- Identify and pursue new sales opportunities within existing accounts
- Generate leads through proactive outbound customer contact and account development activities
- Promote products, special offers, and new product lines to customers
- Identify upselling and cross-selling opportunities across the product range
- Maintain accurate customer records and sales activity within the CRM system
- Liaise with warehouse, logistics, purchasing, and other internal teams to ensure a seamless customer experience
- Work closely with external sales representatives to support account growth strategies
- Meet or exceed sales, revenue, and performance targets
- Deliver outstanding customer service at every stage of the customer journey
Requirements
- Previous experience within a Sales, Internal Sales, Business Development, Account Management, Customer Success, or similar customer-focused role
- Experience building and maintaining customer relationships
- A confident communicator with excellent telephone and interpersonal skills
- A proactive, positive, and commercially minded approach
- Comfortable speaking with customers and identifying sales opportunities
- Strong organisational skills with the ability to manage multiple priorities
- A team player who enjoys working collaboratively
- Self-motivated with the drive to achieve targets and deliver results
Benefits
- You will be joining a forward-thinking and growing business with an excellent reputation in its industry
- You'll be part of a friendly, supportive, and collaborative team environment
- Modern refurbished offices with free on-site parking
- Quarterly performance bonus
- Monthly meals
- Team-building events throughout the year
- Genuine opportunity to make an impact and build long-term customer relationships
- Full training and support provided on products and systems
- Free parking on site
Industry experience is not essential. We're far more interested in finding someone with the right attitude, energy, and relationship-building skills. If you've worked in a role that combines sales, account management, business development, customer retention, or customer relationship management, we'd love to hear from you. We want people who are driven and passionate and want to grow.
If you're looking for a role where you can genuinely build customer relationships, influence growth, and become part of a friendly, successful business, we'd love to hear from you. Apply today and take the next step in your sales and account management career.
Internal Sales & Account Manager in Maidstone employer: Universal Business Team
Universal Business Team is an exceptional employer that prioritises the growth and development of its employees. Located in Barnton, England, the company offers a vibrant work culture with comprehensive training and clear advancement paths, making it an ideal place for recent graduates to kickstart their careers. With competitive salaries and uncapped bonuses, employees are rewarded for their hard work while being supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Account Manager in Maidstone
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales & Account Manager at Universal Business Team, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Universal Business Team. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales & Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales & Account Manager in Maidstone
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Universal Business Team:When writing your cover letter, make sure to tailor your message specifically for Universal Business Team. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Universal Business Team
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Universal Business Team that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Universal Business Team that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Universal Business Team’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
