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- Tasks: Engage with schools, build relationships, and support consultants in a consultative sales approach.
- Company: Dynamic company transforming educational environments with a professional and personable culture.
- Benefits: Competitive salary, commission structure, 25 days holiday, and support for charity work.
- Why this job: Be the first point of contact, making meaningful connections in the education sector.
- Qualifications: Confident communicator, organised, relationship-focused, and tech-savvy.
- Other info: Join a fast-growing company with clear career development pathways.
The predicted salary is between 28000 - 30000 £ per year.
Our client based in Hemel Hempstead, specialises in creating transformative environments for independent schools and educational institutions across the UK and internationally. They are known for being professional, personable, and precise.
They are now on the hunt for a Sales Development Coordinator who is confident in starting thoughtful conversations, skilled at building rapport, and comfortable following up with purpose and professionalism. As Sales Development Coordinator you will join their Strategy Development Team. You will enjoy opening doors rather than pushing sales, and support consultants by creating high-quality introductions. This role plays a vital part in the early stages of the client journey, acting as the first point of contact for prospective schools and educational organisations. While the role involves outbound calling, the approach is consultative, informed, and relationship-led, focused on intelligent introductions rather than hard selling.
The role is split approximately 50% outbound calling and 50% follow-up emails, CRM management, and consultant and team support, ensuring Strategy Consultants are fully prepared for productive, well-qualified meetings.
What You'll Be DoingAs part of the Strategy Development Team, you will:
- Spend around 50% of your time making outbound calls to introduce the company, open conversations, and engage prospective clients in a warm, professional, and credible manner.
- Take a soft-sell, consultative approach, focusing on understanding each school's context and identifying whether a strategic conversation would be valuable.
- Book high-quality appointments for Strategy Consultants, ensuring meetings are relevant, well-timed, and purposeful.
- Follow up conversations with clear, well-crafted emails that summarise discussions and confirm next steps.
- Maintain accurate and up-to-date records in the CRM, logging calls, notes, outcomes, and future actions.
- Work closely with Strategy Consultants to understand priorities, target audiences, and messaging.
- Provide consultant support, including coordination, preparation, follow-ups, and general assistance to help them focus on delivery.
- Track engagement and responses to ensure no opportunity is overlooked and all contacts receive timely communication.
- Ensure every interaction reflects the company's values: professional, personable, and respectful of clients' time.
You're someone who enjoys intelligent conversation and understands the value of persistence done well. We're looking for someone who is:
- Confident and composed on the phone - You build rapport naturally and communicate with credibility.
- Relationship-led - You understand this is about opening doors, not closing deals.
- Organised & detail-oriented - You keep accurate notes and follow through consistently.
- Politely persistent - You're comfortable following up without being pushy.
- An excellent communicator - Your spoken and written communication is clear, professional, and engaging.
- Tech-comfortable - You're happy using CRM systems and standard productivity tools.
- Collaborative - You enjoy working closely with consultants and supporting team success.
- Adaptable & calm - You can balance outreach, admin, and consultant support with ease.
- Professional & personable - You represent the business with warmth and confidence.
Working Hours- This is an office-based role, Monday-Friday, 7:30am-4:30pm.
Salary: £28,000- £30,000 basic plus attractive commission structure
Holidays: 25 days + bank holidays. Social Impact: Charity work is encouraged and supported without impacting your holiday allowance.
Career Growth: Join a values-led, fast-growing company with clear development pathways and long-term progression opportunities.
Sales Development Coordinator in Hemel Hempstead employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Coordinator in Hemel Hempstead
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and the educational institutions they work with. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since you'll be making a lot of outbound calls, try role-playing with a friend or family member. Focus on building rapport and having those thoughtful conversations that make you stand out.
✨Tip Number 3
Follow up like a pro! After your calls, send well-crafted emails summarising your discussions. This not only shows professionalism but also keeps the conversation going and reinforces your commitment to the potential client.
✨Tip Number 4
Stay organised! Use a CRM system effectively to log your calls and notes. Keeping track of your interactions will ensure you don’t miss any opportunities and helps you maintain that all-important relationship-led approach.
We think you need these skills to ace Sales Development Coordinator in Hemel Hempstead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be personable and engaging in your writing. Remember, this role is all about building relationships, so show us how you connect with others.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience in making thoughtful conversations and building rapport. We’re looking for someone who understands the consultative approach, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your written communication clear and to the point. We appreciate well-crafted emails that summarise discussions and confirm next steps, so practice this in your application. Show us you can communicate effectively, just like you would in the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-comfortable, which is a big plus for us!
How to prepare for a job interview at Universal Business Team
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their mission, values, and the specific services they offer to independent schools. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Practice Your Communication Skills
Since the role involves a lot of outbound calling and email follow-ups, practice your communication skills beforehand. Try role-playing with a friend or family member to simulate the interview environment. Focus on being clear, professional, and personable in your responses.
✨Prepare Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions to ask your interviewers. This could be about their approach to client relationships or how they measure success in the Sales Development Coordinator role. It shows that you’re engaged and thinking critically about how you can contribute.
✨Showcase Your Organisational Skills
Highlight your ability to stay organised and detail-oriented during the interview. You might want to share examples of how you've managed CRM systems or kept track of client interactions in previous roles. This will demonstrate that you can handle the administrative side of the job while supporting the consultants effectively.
