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- Tasks: Manage customer enquiries and support requests, ensuring exceptional service.
- Company: Dynamic company in Havant with a focus on customer experience.
- Benefits: Salary of £27,000–£30,000, bonuses, free parking, and a fully stocked kitchen.
- Why this job: Be the vital link between customers and sales, making a real difference.
- Qualifications: A-Level education and background in customer service preferred.
- Other info: Join a vibrant team with opportunities for growth and development.
The predicted salary is between 27000 - 30000 £ per year.
A dynamic company in Havant is seeking a proactive Customer Experience Co-ordinator to manage customer enquiries and support requests. This role involves being a pivotal link between customers and the sales team, ensuring exceptional service, and resolving issues efficiently.
Educated to A-Level standard with a background in customer service is ideal.
The role offers a salary of £27,000–£30,000 plus bonuses, with excellent benefits including free parking and a fully stocked kitchen.
Customer Experience Specialist — CX Liaison in Havant employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist — CX Liaison in Havant
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to share your problem-solving skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let your passion for customer experience shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our dynamic team.
We think you need these skills to ace Customer Experience Specialist — CX Liaison in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can be a proactive link between customers and our sales team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer experience and how you can contribute to our dynamic team. We love seeing enthusiasm!
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved customer issues in the past. We’re looking for someone who can handle enquiries efficiently and ensure exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Universal Business Team
✨Know the Company Inside Out
Before your interview, take some time to research the company in Havant. Understand their values, mission, and what makes them unique in the customer experience space. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about managing customer enquiries and support requests, be ready to share specific examples from your past experiences. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your proactive approach and ability to provide exceptional service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and how they measure success in customer experience. This shows that you’re not just looking for any job, but that you’re keen on making a meaningful contribution to their company.
✨Dress the Part
Even if the company has a casual dress code, it’s always better to err on the side of professionalism for an interview. Choose smart-casual attire that reflects your respect for the opportunity. First impressions matter, and looking polished can set a positive tone for the conversation.
