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- Tasks: Join a vibrant team to install, service, and repair pumps and systems.
- Company: Family-run SME in the water industry with a supportive culture.
- Benefits: Competitive salary, overtime pay, company van, tools, and mobile phone.
- Why this job: Make a real difference in the water industry while developing your skills.
- Qualifications: Mechanical and electrical knowledge, problem-solving skills, and a clean driving licence.
- Other info: Dynamic role with opportunities for growth and on-call cover.
The predicted salary is between 28000 - 42000 £ per year.
Location: Covering the South
We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based in Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.
Principal Responsibilities:- Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand.
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
- Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
- Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
- Ensure safety at all times, producing robust risk assessments and method statements.
- Maintain professionalism and diligence, prioritising customer satisfaction and outstanding service.
- Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
- Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
- Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
- Participate in the on-call rota to provide out-of-hours cover.
- Technical knowledge of water boosting technology and packaged pump stations.
- Experience in the pump industry or construction-related roles.
- Confined Space Entry Qualification.
- Current CSCS qualification.
- Some electrical training.
- Self-motivated with a "can do" attitude and a high standard of workmanship.
- Excellent problem-solving and critical thinking skills.
- Emergency First Aid at Work Qualification.
- Clean driving license.
- Effective communication skills (verbal, written, and email).
- Beneficial IT skills.
- Salary- £35,000- £45,000
- Overtime paid at Time and a half
- On call allowance
- Company van
- Tools
- Mobile phone
Service Engineer in Guildford employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the water industry or related fields. You never know who might have a lead on a Service Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got mechanical and electrical knowledge, make sure to highlight that in conversations. Be ready to discuss specific projects or challenges you've tackled in the past.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and technical expertise. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Engineer in Guildford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Mechanical and Electrical knowledge in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your technical expertise!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention your experience in the pump industry or any relevant construction roles, as it’ll help us see why you’re the perfect fit for our team.
Be Professional and Personable: We value effective communication, so keep your tone professional yet friendly in your written application. Show us that you can connect with customers and colleagues alike while maintaining a high standard of service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Universal Business Team
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to pumps and water boosting technology. Be ready to discuss specific examples from your past experience that showcase your technical skills and problem-solving abilities.
✨Customer Service is Key
Since delivering exceptional customer service is a big part of the role, think of instances where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Safety First
Familiarise yourself with safety protocols, especially regarding risk assessments and method statements. Be prepared to discuss how you ensure safety on-site and any relevant qualifications you hold, like your Emergency First Aid at Work certification.
✨Communication is Crucial
Effective communication is essential in this role, so practice articulating your thoughts clearly. Think about how you would explain complex technical issues to someone without a technical background, as well as how you keep your team updated on progress during projects.
