At a Glance
- Tasks: Lead a team, manage customer enquiries, and provide expert advice on construction products.
- Company: Join a leading supplier of construction consumables with ambitious growth plans.
- Benefits: Earn £45,000 - £55,000 plus bonuses and enjoy clear progression opportunities.
- Other info: Opportunity to grow into a management position within 12 months.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: Strong customer service skills and a desire to learn about the construction industry.
Location: Office-Based- Doncaster
Hours: Monday to Friday, 8:00am - 4:30pm
Salary: £45,000 - £55,000 + Bonus Scheme
Our client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses.
They are looking for a commercially astute and customer-focused Internal Sales Manager to join their growing team based in Doncaster. This is an inbound role where you’ll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You’ll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution.
What You’ll Be Doing
- Lead the small team, coaching others and taking responsibility
- Managing a busy inbox of inbound customer enquiries
- Preparing quotations and processing customer requests
- Building trusted advisor relationships with customers
- Understanding customer requirements and recommending suitable products and solutions
- Handling technical product enquiries and developing product knowledge
- Liaising with suppliers to source products and secure the best commercial outcomes
- Resolving customer issues quickly and effectively
- Supporting customers from initial enquiry through to order completion
- Monitoring opportunities and helping maximise quote conversion rates
- Working closely with colleagues across sales, operations, and purchasing
- Understand when flexibility is needed to win business, protect relationships, or maximise profitability.
Requirements
- Strong customer service background
- Commercially minded with excellent decision-making skills
- Confident managing multiple enquiries and priorities
- Excellent communication skills
- Able to build credibility and trust with customers quickly
- Technical Curiosity- You don’t need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential
- Be a real customer advocate that wants to talk to customers
- Have some sales hunger to follow up enquiries and do something extra to win them
Benefits
- £45,000 - £55,000 salary
- Bonus scheme
- Clear progression opportunities
- Stable, growing business with ambitious plans
- Supportive team environment
- Opportunity to make a real impact within the business
If you’re passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we’d love to hear from you. You’ll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Internal Sales Manager in Doncaster employer: Universal Business Team
Universal Business Team is an exceptional employer that prioritises the growth and development of its employees. Located in Barnton, England, the company offers a vibrant work culture with comprehensive training and clear advancement paths, making it an ideal place for recent graduates to kickstart their careers. With competitive salaries and uncapped bonuses, employees are rewarded for their hard work while being supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager in Doncaster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Manager at Universal Business Team, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Universal Business Team. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Manager in Doncaster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Universal Business Team:When writing your cover letter, make sure to tailor your message specifically for Universal Business Team. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Universal Business Team
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Universal Business Team that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Universal Business Team that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Universal Business Team’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
