Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer queries and support sales teams.
- Company: Join a growing, ambitious business making a real impact.
- Benefits: Enjoy free parking, 23 days holiday, and fresh food in the office.
- Why this job: Perfect for proactive problem-solvers wanting to make a difference.
- Qualifications: Strong organisational and communication skills; customer service experience preferred.
- Other info: Flexible hours and a chance to bring fresh ideas to the team.
The predicted salary is between 25000 - 32000 £ per year.
Description Salary: £25,000 – £32,000 (depending on experience) Hours: Monday – Friday, 9:00am – 5:00pm (37.5 hours per week, some flexibility) Benefits: Free parking, auto-enrolment pension, 23 days holiday plus bank holidays, fresh food ingredients provided in the office, and more benefits under review. Are you a proactive problem-solver who thrives in a fast-paced environment? This is a fantastic opportunity to join a growing, ambitious business where your contribution will make a real difference to both customers and colleagues. As Customer Coordinator, you’ll be a central point of contact, ensuring enquiries are handled efficiently and professionally while supporting the wider sales and service teams. You’ll take ownership of customer issues from start to finish, demonstrating initiative, accountability and a solutions-driven mindset. Key responsibilities include: * Acting as the main liaison between customers and internal teams, particularly sales. * Managing a variety of enquiries and administrative tasks, ensuring accuracy and efficiency. * Taking ownership of customer issues, following through to resolution with minimal supervision. * Identifying process improvements and proactively solving problems. * Maintaining accurate records and documentation. * Representing the business with professionalism and a customer-first approach. Requirements * Strong organisational skills with the ability to manage multiple priorities. * Excellent communication skills, both written and verbal. * A proactive and self-motivated approach, with a strong sense of accountability. * Confidence in decision-making and problem-solving under pressure. * Competence with Microsoft Office (especially Excel) and CRM systems. * Previous experience in customer service, sales support, or administration. If you’re ready to bring passion, ownership and fresh ideas to a business with big ambitions, we’d love to hear from you
Customer Coordinator employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Coordinator
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what drives us at StudySmarter will help you align your approach during the interview, showcasing how your proactive problem-solving skills fit into our team.
✨Tip Number 2
Prepare specific examples from your past experiences that demonstrate your organisational skills and ability to manage multiple priorities. This will show us that you can handle the fast-paced environment we thrive in.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel, as well as any CRM systems you've used. Being able to discuss your proficiency in these tools will give you an edge in demonstrating your readiness for the role.
✨Tip Number 4
Think about potential process improvements you could suggest based on your previous roles. We value innovative ideas, and sharing your thoughts on how to enhance customer service will impress us during the interview.
We think you need these skills to ace Customer Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales support, or administration. Use specific examples that demonstrate your organisational skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and ability to manage multiple priorities. Mention how your previous experiences align with the responsibilities of the Customer Coordinator role.
Highlight Soft Skills: In your application, emphasise your communication skills and your ability to work under pressure. Provide examples of how you've successfully resolved customer issues in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are key for this role.
How to prepare for a job interview at Universal Business Team
✨Showcase Your Problem-Solving Skills
As a Customer Coordinator, you'll need to demonstrate your ability to tackle challenges head-on. Prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. This will show your proactive mindset and solutions-driven approach.
✨Highlight Your Organisational Skills
With multiple priorities to manage, it's crucial to convey your strong organisational abilities. Discuss specific tools or methods you use to stay organised, such as task management software or prioritisation techniques, to illustrate how you can handle the demands of the role.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a few questions to ask during the interview to demonstrate your engagement and communication skills.
✨Familiarise Yourself with Relevant Tools
Since the role requires competence in Microsoft Office and CRM systems, brush up on these tools before the interview. If possible, mention any specific experience you have with these applications, especially Excel, to show you're ready to hit the ground running.
