At a Glance
- Tasks: Support sales operations by processing orders and providing top-notch customer service.
- Company: Reputable supplier of high-quality cleaning supplies based in Castle Donnington.
- Benefits: Competitive salary, profit-related bonus, and a supportive team environment.
- Other info: Work Monday to Friday with a focus on customer excellence.
- Why this job: Join a dynamic team and enhance your skills while making customers happy.
- Qualifications: Strong organisational skills and excellent communication abilities required.
Our client, a reputable supplier of high-quality cleaning supplies and equipment based in Castle Donnington, is looking to recruit a customer-focused Sales Administrator to join their team. As Sales Administrator, you will have a customer excellence mindset and play a crucial role in supporting the day-to-day operations of their sales efforts. You will be responsible for processing orders, maintaining customer records, and providing customer support. The ideal candidate is highly organised, detail-oriented, and possesses strong written and verbal communication skills.
Key Responsibilities:
- Order Processing: Accurately input and process customer orders from the Sales Inbox or inbound phone calls, ensuring timely delivery and fulfilment.
- Customer Service: Respond to customer inquiries, escalating where necessary, resolving issues, and providing information on products and services.
- Record Maintenance: Maintain and update customer records, including contact details and account information.
- Communication: Liaise between customers, sales team, and other departments to ensure smooth operations and customer satisfaction.
- Proactive Customer Support: Contact Bronze customers to share promotions, check dispenser status, and find growth opportunities.
Requirements:
- Strong organisational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with order processing systems and CRM software.
- Detail-oriented and able to work accurately under pressure.
- Customer-focused with a positive attitude.
- Ability to work as part of a team.
Benefits:
- Salary £30,000 - £32,000
- Profit related bonus
- Hours 07.30am - 4.30pm Monday - Friday
Sales Administrator in Castle Donington employer: Universal Business Team
Universal Business Team is an exceptional employer that prioritises the growth and development of its employees. Located in Barnton, England, the company offers a vibrant work culture with comprehensive training and clear advancement paths, making it an ideal place for recent graduates to kickstart their careers. With competitive salaries and uncapped bonuses, employees are rewarded for their hard work while being supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Castle Donington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Universal Business Team, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Universal Business Team. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Castle Donington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Universal Business Team:When writing your cover letter, make sure to tailor your message specifically for Universal Business Team. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Universal Business Team
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Universal Business Team that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Universal Business Team that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Universal Business Team’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
