At a Glance
- Tasks: Engage clients through storytelling and build emotional connections in a luxury setting.
- Company: Join the prestigious Harrods team, known for luxury and exceptional customer experiences.
- Benefits: Enjoy a competitive salary, commission, discounts, and full training at Harrods.
- Why this job: Be part of a passionate team, share your love for music, and create memorable experiences.
- Qualifications: A passion for music, strong communication skills, and ideally some performance experience.
- Other info: Arabic language skills are a plus; flexible shift-based schedule.
The predicted salary is between 32000 - 40000 £ per year.
Location: Harrods, Knightsbridge, London
Salary: £32,000 – £40,000 + Commission + Harrods Staff Benefits
Schedule: Shift-based, 7 days a week, 10am–10pm
About the Role
We’re looking for a musically passionate, emotionally engaging Brand Ambassador to be the face of our luxury musical instrument concession in Harrods. This role is about more than selling – it’s about telling our story, connecting with clients on an emotional level, and leaving a lasting impression that may lead to a purchase days, weeks, or even months later.
What You’ll Do
- Inspire clients through brand storytelling and luxury experiences
- Build rapport with affluent walk-ins, tourists, and shoppers
- Support sales team by creating initial emotional connection
- Nurture leads involved in longer-term design or renovation projects
- Represent the heritage, passion, and craftsmanship behind our instruments
Requirements
What We're Looking For
- Passion for music and luxury products
- Ideally musically inclined or experienced in performance/showroom settings
- Warm, honest, and humble personality
- Naturally curious and emotionally intelligent
- Creative communicator and strong storyteller
- Arabic language skills are a strong advantage
Benefits
The Package
- £32,000 – £40,000 base salary depending on experience
- Commission scheme aligned to performance and team goals
- Harrods staff card: Store discounts and canteen access
- Full training provided
The Schedule
Shift-based: Open times 10am–10pm, 7 days/week
Apply now with your CV and a short cover letter sharing your love of music and storytelling.
Brand Ambassador - Luxury items employer: Universal Business Team
Contact Detail:
Universal Business Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador - Luxury items
✨Tip Number 1
Familiarise yourself with the luxury musical instruments you'll be representing. Understanding the craftsmanship and unique features of each instrument will help you connect with clients and tell a compelling story.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave personal anecdotes or historical facts into your conversations to create an emotional connection with potential customers.
✨Tip Number 3
Network with other professionals in the luxury goods and music industries. Attend events or workshops where you can meet like-minded individuals who share your passion, as this can lead to valuable connections and insights.
✨Tip Number 4
If you speak Arabic, highlight this skill during your interactions. Being able to communicate with a wider range of clients can set you apart and enhance the customer experience in a diverse environment like Harrods.
We think you need these skills to ace Brand Ambassador - Luxury items
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Brand Ambassador for luxury musical instruments. Highlight your passion for music and storytelling in your application.
Craft a Compelling Cover Letter: Your cover letter should reflect your love for music and your ability to connect emotionally with clients. Share personal experiences that demonstrate your storytelling skills and how they relate to the luxury market.
Tailor Your CV: Ensure your CV is tailored to the role by emphasising relevant experience in sales, customer engagement, or any musical background. Include specific achievements that showcase your ability to build rapport with clients.
Showcase Language Skills: If you have Arabic language skills, make sure to highlight them in your application. This could give you an edge in connecting with a diverse clientele at Harrods.
How to prepare for a job interview at Universal Business Team
✨Show Your Passion for Music
Make sure to express your genuine love for music during the interview. Share personal stories or experiences that highlight your connection to music, as this role requires a deep passion for the product.
✨Master the Art of Storytelling
Prepare to demonstrate your storytelling skills. Think of a few engaging anecdotes about luxury musical instruments or memorable client interactions that showcase your ability to connect emotionally with customers.
✨Understand the Brand's Heritage
Research the brand and its history thoroughly. Be ready to discuss what makes their musical instruments unique and how you can convey that heritage to potential clients in an inspiring way.
✨Practice Active Listening
During the interview, show that you are an active listener. Respond thoughtfully to questions and engage with the interviewer’s comments, demonstrating your emotional intelligence and ability to build rapport.