At a Glance
- Tasks: Manage key client accounts and ensure seamless communication between customers and internal teams.
- Company: Rapidly growing FMCG manufacturing business known for innovation and collaboration.
- Benefits: Up to £40,000 salary, bonus structure, 22 days holiday plus statutory leave.
- Other info: Clear growth path with real progression opportunities and established high-value client base.
- Why this job: Join a dynamic team and build strong relationships with major brands in a fast-paced environment.
- Qualifications: Experience in account management or customer service; FMCG background preferred but not essential.
The predicted salary is between 36000 - 44000 £ per year.
Internal Account Manager – FMCG Manufacturing
Salary: Up to £40,000 (DOE) + Bonus
Hours: Monday to Thursday 08.00am-4.30pm, Friday 08.00am - 4.00pm
Holidays: 22 days + Statutory
Do you thrive on building strong client relationships and being the go-to person for your customers? Are you someone who spots the detail others miss and takes pride in delivering exceptional service in a fast-paced environment? If this sounds like you, a rapidly growing specialist manufacturing business is looking for an Internal Account Manager to join their team and play a key role in managing and developing high-value client relationships.
This high-growth, customer-focused manufacturer operates within the FMCG sector, working with major drinks brands, coffee chains, and supermarket suppliers. With turnover projected to grow in the next few years, the business is investing in its people and commercial function. Known for its innovation and collaborative approach, it offers a dynamic, fast-moving environment where relationships and quality are at the core of everything they do.
As an Internal Account Manager, you’ll act as the central link between customers and internal teams, ensuring seamless communication and delivery. Responsibilities include:
- Take ownership of key client accounts, building long-term partnerships
- Collaborate daily with production, planning, and technical teams
- Support new product development (NPD) initiatives with clients
- Drive account growth through strategic planning and commercial insight
- Manage regular communication via phone, email, and occasional face-to-face meetings
- Develop and deliver strategic account plans to grow revenue and profitability
- Monitor forecasts, volumes, pricing, and overall commercial performance
- Coordinate internally with operations, production, and technical teams to meet customer needs
- Support and manage NPD processes, from concept through to delivery
Requirements:
- Experience in internal account management, customer service, or a similar client-facing role
- Ideally comes from a manufacturing or FMCG background (but not essential)
- Commercially aware and confident working with forecasts and account performance
Clear Growth Path - Join a business expanding year-on-year with real progression opportunities.
Impact - Be at the heart of customer relationships and innovation projects.
Reward - Competitive salary with a strong bonus structure linked to account performance.
Stability - Established client base with high-value accounts (£200k–£2m range).
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