At a Glance
- Tasks: Support daily operations, manage supplier orders, and ensure smooth logistics.
- Company: Established family-run business in Basildon with a supportive team culture.
- Benefits: Competitive salary, profit-related bonus, and 20 days holiday plus bank holidays.
- Other info: Office-based role with opportunities for teamwork and personal growth.
- Why this job: Join a fast-paced environment where your organisational skills can shine and make a difference.
- Qualifications: Experience in operations or logistics, strong communication, and problem-solving skills.
Our client, a well established family run business based in Basildon, is seeking a highly organised and proactive Operations Administrator to support the day-to-day running of their busy Operations Department. This is a fast-paced role requiring a candidate who can think quickly, manage multiple priorities, and adopt a solution-focused approach to problem-solving.
The ideal candidate will have previous experience within an operations, transport planning, logistics, or supply chain environment and will be confident liaising with suppliers and customers, and ensuring operational processes run smoothly and efficiently. Strong attention to detail, excellent communication skills, and the ability to work under pressure are essential.
Key Responsibilities- Manage supplier purchase orders and delivery dates within Pipedrive, ensuring all information is accurate and up to date.
- Maintain and update delivery schedules and order information on Google Sheets.
- Act as the main point of contact for direct supplier deliveries, resolving issues as needed.
- Record and track action points from weekly Operations Meeting.
- Issue end-of-day invoicing to Accounts by required cut-off times.
- Book in standard deliveries and installation appointments with clients.
- Handle general administrative customer enquiries related to orders, deliveries, and installations.
- Follow up on completed deliveries and installations to gather customer feedback and log outcomes for ISO compliance.
- Match delivery notes to corresponding orders for master filing and record-keeping, including Proof of Delivery (POD) documentation for completed deliveries.
- Provide Sales Team with regular updates regarding supplier lead times.
- Previous experience in an Operations Administration, Logistics, Transport Planning, Supply Chain, or similar role.
- Experience working within a fast-paced operations environment where priorities can change quickly.
- Strong organisational and time-management skills with the ability to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy, showing strong problem-solving abilities and a solution-oriented mindset.
- Proficiency in Microsoft Office / Google Workspace (Excel, Word, Docs, Sheets).
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving mindset with a proactive approach.
- Ability to work independently and collaboratively.
- Salary £28,000 - £32,000 depending on experience.
- Profit related bonus scheme.
- 7.30am - 4.30pm Monday- Friday with 1 hour for lunch.
- 20 days holiday + bank holidays.
Please note- due to the nature of this role, it is office based amongst the team.
Operations Administrator in Basildon employer: Universal Business Team
Join a well-established family-run business in Basildon, where your role as an Operations Administrator will be pivotal in ensuring smooth operational processes. Enjoy a supportive work culture that values teamwork and proactive problem-solving, alongside competitive benefits including a profit-related bonus scheme and generous holiday allowance. With opportunities for personal growth and development in a fast-paced environment, this is an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Basildon
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Universal Business Team and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Universal Business Team!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Universal Business Team keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Administrator in Basildon
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Universal Business Team:This is your chance to really connect with the team at Universal Business Team. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Universal Business Team
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Universal Business Team.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Universal Business Team that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Universal Business Team. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
