At a Glance
- Tasks: Manage IT systems, support users, and oversee Microsoft 365 administration.
- Company: Reputable family-run SME in Alton, Hampshire with a supportive team culture.
- Benefits: Competitive salary, bonus scheme, generous leave, and training investment.
- Other info: Enjoy free parking, monthly lunches, and excellent career development opportunities.
- Why this job: Join a growing team and make a real impact on technology across the business.
- Qualifications: Hands-on IT support experience and strong Microsoft 365 skills required.
The predicted salary is between 40000 - 45000 £ per year.
Our client, a reputable family run SME based in Alton, Hampshire, is looking to recruit an IT & Systems Administrator to join their growing team. As IT and Systems Administrator, you will be responsible for owning and running their IT systems. This is a broad, hands-on role covering day-to-day support, Microsoft 365 administration, hardware procurement, vendor management, and the IT budget. You will be the primary point of contact for anything relating to technology across the business, working closely with their external provider and internal teams across Sales, Marketing, Operations, and Finance.
Responsibilities:
- Triage and resolve user issues; escalate to the external provider or other vendors where appropriate.
- Onboard new starters and offboard leavers: account management, kit setup/return, licence reclaim.
- Select, procure, image, and deploy laptops, phones, and peripherals; support AV, printers, and shared resources.
- Maintain accurate records of IT assets, warranties, and kit assignments.
- Administer users, licences, groups, and access across Entra ID, Exchange, SharePoint, and Teams.
- Manage devices through Intune: compliance policies, deployments, and configuration.
- Maintain security baselines: MFA, conditional access, device hygiene, and monitoring.
- Support SharePoint structure, permissions, and document management; help users adopt M365 and Copilot.
- User administration, password resets, basic permissions for Dynamics 365 Business Central; raise and manage tickets with Dynamics Square.
- Theme adjustments, product uploads, troubleshooting, and integration support for Website/Shopify.
- Technical troubleshooting and licence/access support for HubSpot when escalated by Marketing.
- Own the IT budget: track spend, manage renewals, and approve purchases within agreed limits.
- Manage relationships with TSG (external IT provider), hardware suppliers, telecoms, and SaaS vendors.
- Maintain accurate records of licences, contracts, and renewal dates; flag consolidation or renegotiation opportunities.
Requirements:
- Proven, hands-on experience in an IT support, systems, or administrator role.
- Strong Microsoft 365 administration: Entra ID, Exchange, SharePoint, Teams, Intune.
- Confident Windows troubleshooting and endpoint support skills.
- Experience managing external IT providers or technology vendors.
- Commercially minded – understands IT spend is real money and makes informed decisions accordingly.
- Comfortable juggling multiple priorities; clear and patient communicator with non-technical users.
Benefits:
- Salary: £40,000 – £45,000.
- Company-wide bonus scheme.
- Employer pension contribution of 4%.
- 21 days annual leave, plus 8 bank holidays, birthday leave, and a charity day.
- Death in service benefit.
- Laptop and phone provided.
- Sick pay allowance (5 paid days per year).
- Specsavers eye test + £50 glasses voucher.
- Strong investment in training and long-term development.
- Monthly staff lunch provided.
- Free parking & EV charging available.
Locations
IT & Systems Administrator in Alton, Hampshire employer: Universal Business Team
Universal Business Team is an exceptional employer that prioritises the growth and development of its employees. Located in Barnton, England, the company offers a vibrant work culture with comprehensive training and clear advancement paths, making it an ideal place for recent graduates to kickstart their careers. With competitive salaries and uncapped bonuses, employees are rewarded for their hard work while being supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Systems Administrator in Alton, Hampshire
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Universal Business Team values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Universal Business Team might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Universal Business Team!
✨Direct Apply to Universal Business Team
Let's not forget to apply directly through the Universal Business Team website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Systems Administrator in Alton, Hampshire
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Universal Business Team.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Universal Business Team. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Universal Business Team
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
