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- Tasks: Lead a dynamic team to deliver top-notch customer service and inspire excellence.
- Company: Join an innovative, fast-growing organization in the care sector with a fantastic culture.
- Benefits: Enjoy annual pay reviews, profit-share bonuses, free lunch, gym access, and modern offices.
- Why this job: Make a real impact while working in a supportive environment that values its people.
- Qualifications: Energetic leaders with a passion for customer service and team development are encouraged to apply.
- Other info: This is a rare opportunity to thrive in a company with consistent year-on-year growth.
The predicted salary is between 35000 - 40000 £ per year.
Description Customer Service Team Leader Lead, Inspire, and Thrive! Location: Telford Salary: £35,000£40,000 depending on experience Perks: Annual pay reviews, profit-share bonus, free lunch, free onesite gym access, and modern newly refurbished offices Are you an energetic and driven leader who thrives on delivering exceptional customer service? Do you enjoy being hands-on, leading by example, and helping your team excel? Were working with an innovative and fast-growing organisation in the care sector, who are looking for a Customer Service Team Leader to join their thriving team and make a real impact. This is a rare opportunity to join a company with a fantastic culture that truly values its people. With consistent year-on-year growth , they reward their staff with exce…
Customer Service Team Leader employer: Universal Business Team Careers
Contact Detail:
Universal Business Team Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader
✨Tip Number 1
Show your passion for customer service! When you network or speak with us, highlight specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to exceptional service.
✨Tip Number 2
Emphasize your leadership style. Be prepared to discuss how you inspire and motivate your team. Share stories that illustrate your hands-on approach and how you've helped team members excel in their roles.
✨Tip Number 3
Research our company culture! Understanding our values and what makes us unique will help you align your experiences with what we’re looking for. This knowledge can set you apart during conversations with us.
✨Tip Number 4
Prepare questions that show your interest in growth and development within the company. Asking about opportunities for professional development or how we support our team can demonstrate your long-term commitment to our organization.
We think you need these skills to ace Customer Service Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples that demonstrate how you've inspired and led teams in the past.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and leadership. Mention why you are excited about this particular role and how you can contribute to the company's culture and growth.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully managed teams or improved customer satisfaction. Quantify your achievements with metrics if possible.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Universal Business Team Careers
✨Show Your Leadership Skills
As a Customer Service Team Leader, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've inspired and motivated your team in previous roles, and be ready to discuss your approach to leading by example.
✨Emphasize Customer Service Excellence
Highlight your commitment to exceptional customer service. Prepare to discuss situations where you went above and beyond for customers, and how you plan to instill that same dedication in your team.
✨Understand the Company Culture
Research the company's values and culture before the interview. Be prepared to explain how your personal values align with theirs and how you can contribute to maintaining a positive work environment.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
