At a Glance
- Tasks: Support and optimise digital asset delivery systems in a dynamic team.
- Company: Join a leading media company passionate about innovation and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a supportive culture with 24/7 on-call rotation.
- Why this job: Tackle exciting challenges in a fast-paced environment while making a real impact.
- Qualifications: Experience in Site Reliability Engineering and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment? Candidates for the role in our AIOps group will be responsible for:
- Design, implementation, and full-stack lifecycle support for digital asset delivery systems
- Delivery application tuning, performance optimization and troubleshooting
- Assisting with scoping, design, and implementation of media delivery project initiatives, under supervisor and team lead guidance
- Participating in incident cause-analysis and assistance in remediation & design efforts to improve reliability/prevent future failure scenarios
- Working closely with DevOps teams to identify, understand & develop monitoring for key system health/performance metrics
- Writing code and scripts to automate everything possible
Qualifications Requirements
- Experience with Site Reliability Engineering best practices and principles (Resiliency, Observability, Availability, Scalability)
- Experience with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira)
- Experience with digital asset delivery systems (Signiant, Aspera)
- Experience supporting/administering Linux OS versions & features
- Experience with public cloud service offerings (AWS, Azure, Google)
- Familiarity with network technology concepts (TCP/IP, UDP, IPv4, IPv6, DNS, SSL, Firewalls, F5 LTM)
- Familiarity with automation, CI/CD pipeline & software testing (Ansible, Terraform, Puppet, Chef, and Jenkins)
- Experience with version control management (git, GitHub)
- Experience with script language development (Python, Node.js, Perl)
Collaboration and Technical Communication Requirements
- Impeccable written and verbal communication and presentation skills for both technical and non-technical audiences
- Ability to collaborate enthusiastically with DevOps teams, customers, and peers across our organization
- Ability to communicate directly with software vendors
- Comfortable adapting to pivots in direction based upon shifting work priorities
- Demonstrate a tolerance for stress and provide a supportive attitude for all colleagues
- Ability to participate in a 24 X 7 on-call rotation
Preferred Qualifications
- BS in computer science or related field
- At least 3 years of experience supporting high volume/large-scale environments
- Media industry experience (broadcast or production) preferred
SRE Production Support employer: Universal Brand Development
At NBCUniversal, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As an SRE Production Support team member, you'll enjoy comprehensive benefits, opportunities for professional growth, and the chance to collaborate with passionate colleagues in the heart of the entertainment industry. Our commitment to employee development and a supportive culture makes us an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
Universal Brand Development Recruitment Team
