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For Companies At a Glance
- Tasks: Be the friendly face of customer service, helping clients and resolving issues quickly.
- Company: Join a global chemical distributor with a focus on relationships and support.
- Benefits: Enjoy a comprehensive rewards package and a commitment to employee wellbeing.
- Why this job: Make a real difference by building relationships and enhancing customer experiences.
- Qualifications: Comfortable with CRM tools and possess a friendly, organised attitude.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A global chemical distributor is seeking a Customer Service Representative in Widnes for a 12-month maternity cover. In this role, you will be the first point of contact for customers, helping maintain and grow accounts through excellent service.
The candidate should be comfortable with CRM tools and have a friendly, organized demeanor. This position supports employees' wellbeing with a comprehensive rewards package and promotes a diverse and inclusive workplace.
Customer Service Specialist – Build Relationships & Resolve Fast in Widnes employer: Univar
Contact Detail:
Univar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist – Build Relationships & Resolve Fast in Widnes
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help us feel more confident and prepared to handle any tricky questions during the interview.
✨Tip Number 3
Don’t forget to highlight your CRM skills! Be ready to share specific examples of how you’ve used these tools in past roles. This shows we’re not just familiar with the tech, but we can use it effectively to enhance customer relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Customer Service Specialist – Build Relationships & Resolve Fast in Widnes
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and organised nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to showcase any previous customer service experience you have, especially if you've used CRM tools. We love seeing how you've built relationships and resolved issues in the past!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. Mention how your skills align with maintaining and growing accounts, as that’s what we’re all about at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Univar
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you’ve handled difficult situations in the past and what strategies you used to resolve them quickly. This will show your potential employer that you can maintain a calm and friendly demeanour under pressure.
✨Familiarise Yourself with CRM Tools
Since the role requires comfort with CRM tools, make sure you’re familiar with at least one or two popular systems. If you’ve used any in previous jobs, be prepared to share specific examples of how you leveraged these tools to enhance customer relationships.
✨Showcase Your Organisational Skills
As a Customer Service Specialist, being organised is key. Think of examples where your organisational skills made a difference in your work. Whether it’s managing multiple accounts or keeping track of customer queries, having concrete examples will help demonstrate your capability.
✨Emphasise Your People Skills
This role is all about building relationships, so be ready to talk about how you connect with customers. Share stories that highlight your friendly approach and ability to empathise with others. Remember, they want to see that you can create a positive experience for every customer!
