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For Companies At a Glance
- Tasks: Be the friendly voice for customers, providing top-notch support and solutions.
- Company: Join a global leader in chemical distribution with a commitment to community impact.
- Benefits: Enjoy competitive pay, great benefits, and a supportive work environment.
- Why this job: Make a difference while gaining valuable experience in customer service.
- Qualifications: Strong communication skills and familiarity with Microsoft Office and CRM software.
- Other info: Diverse team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A global chemical distribution leader is looking for a Customer Service Representative in Widnes for a 12-month maternity cover. In this role, you will be the first point of contact for customers, providing excellent service and support through various communication channels.
We seek candidates who are comfortable using Microsoft Office and CRM software, with strong problem-solving and communication skills.
Join a diverse team dedicated to making a positive impact on communities while offering competitive pay and benefits.
Customer Care Specialist — 12-Month Maternity Cover in Widnes employer: Univar Solutions
Contact Detail:
Univar Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist — 12-Month Maternity Cover in Widnes
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they impact communities. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, role-play common scenarios with a friend or family member. This will boost your confidence and help you handle real-life situations smoothly.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. Be ready to share these during interviews to demonstrate your capability in handling customer queries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Customer Care Specialist — 12-Month Maternity Cover in Widnes
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your experience in customer service. We want to see how you've handled customer queries and provided support in the past. Use specific examples to demonstrate your problem-solving skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re a great fit for the role!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your application to this specific role. Mention your familiarity with Microsoft Office and CRM software, as these are key for us in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Univar Solutions
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its products. Research their values and recent news to show that you’re genuinely interested in the role and the organisation. This will help you connect your skills to what they’re looking for.
✨Show Off Your Communication Skills
As a Customer Care Specialist, communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories during the interview.
✨Get Comfortable with Tech
Since the role requires using Microsoft Office and CRM software, brush up on these tools before your interview. If you have experience with specific software, mention it! Being tech-savvy will give you an edge and show that you can hit the ground running.
✨Problem-Solving Mindset
Prepare to discuss how you approach problem-solving. Think of a few scenarios where you faced challenges and how you overcame them. This will demonstrate your ability to think on your feet and provide excellent customer support, which is crucial for this role.