At a Glance
- Tasks: Be the first point of contact for customers and provide top-notch service.
- Company: Join Univar Solutions, a leader in redefining distribution.
- Benefits: Enjoy a Total Rewards package that prioritises your wellbeing.
- Other info: 12-month contract with opportunities to grow and learn.
- Why this job: Build strong relationships while managing accounts in a supportive environment.
- Qualifications: Proficient in Microsoft Office and familiar with CRM tools like SAP.
The predicted salary is between 25000 - 30000 € per year.
Univar Solutions is looking for a Customer Service Representative for a fixed-term contract in Widnes. This role involves being the first point of contact for customers, providing excellent service, and building strong relationships while managing accounts.
Ideal candidates are proficient in Microsoft Office and familiar with CRM tools, particularly SAP.
Join a team committed to redefining distribution and supporting sustainable solutions. The position offers a Total Rewards package that supports employee wellbeing.
Customer Care Specialist - 12-Month Contract in Widnes employer: Univar Solutions
Univar Solutions is an excellent employer that prioritises employee wellbeing and offers a comprehensive Total Rewards package. With a strong commitment to redefining distribution and supporting sustainable solutions, employees in Widnes can expect a collaborative work culture that fosters growth and development, making it a rewarding place to build a career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Specialist - 12-Month Contract in Widnes
✨Tip Number 1
Make sure you know the company inside out! Research Univar Solutions and their commitment to sustainable solutions. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can build strong relationships with customers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Brush up on your Microsoft Office and CRM skills, especially SAP. If you’re not familiar with these tools, there are loads of online resources we can use to get up to speed before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Customer Care Specialist - 12-Month Contract in Widnes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills, like your proficiency in Microsoft Office and CRM tools. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer care and how your background aligns with our mission at Univar Solutions. Let us know why you’re the perfect fit!
Showcase Your Communication Skills:As a Customer Care Specialist, communication is key. In your application, demonstrate your ability to build relationships and provide excellent service. We love seeing examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our amazing team!
How to prepare for a job interview at Univar Solutions
✨Know Your Customer Care Basics
Before the interview, brush up on your customer service principles. Understand what excellent service looks like and be ready to share examples of how you've provided it in the past. This will show that you’re not just familiar with the role but genuinely passionate about delivering great customer experiences.
✨Familiarise Yourself with CRM Tools
Since familiarity with CRM tools like SAP is a must, take some time to learn the basics if you haven't already. Even if you don’t have direct experience, being able to discuss how you would use such tools to manage customer accounts can set you apart from other candidates.
✨Showcase Your Microsoft Office Skills
As proficiency in Microsoft Office is essential, be prepared to discuss how you've used these tools in previous roles. Whether it's creating reports in Excel or drafting emails in Outlook, having specific examples ready will demonstrate your capability and readiness for the job.
✨Emphasise Relationship Building
This role is all about building strong relationships with customers. Think of times when you've successfully managed accounts or resolved conflicts. Be ready to share these stories during your interview to highlight your interpersonal skills and commitment to customer satisfaction.
