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- Tasks: Guide students through university applications and funding options via phone consultations.
- Company: Mission-driven organisation focused on widening access to higher education.
- Benefits: Competitive salary, performance bonuses, and clear career progression opportunities.
- Other info: Full training provided; remote work with flexible shifts available.
- Why this job: Make a real impact by helping students transform their futures through education.
- Qualifications: Experience in sales, customer service, or education advisory roles is highly desirable.
The predicted salary is between 25397 - 25397 £ per year.
Location: Remote (UK-based only)
Start Date: Immediate
Full-Time: 40 hours per week (Weekday)
Compensation: ~£25,397 per Annum + performance-based bonuses
We support domestic learners in accessing student finance–funded university degrees, regardless of prior qualifications, academic history, or employment background. Our mission is to widen participation in higher education for underrepresented communities. Through strong partnerships with leading UK universities, we simplify the admissions journey and create accessible pathways into higher education and long-term career success.
We are looking for confident, articulate, and target-driven Remote Student Advisors to join our UK advisory team. This is a remote, phone-based advisory sales role working with warm and hot leads only — individuals who have already expressed interest in going to university. This position is ideal for candidates with experience in telesales, call centres, customer service, recruitment, or education advisory roles who are comfortable working to KPIs and performance targets.
Available shifts include:
- Full-Time: 40 hours per week
- Additional morning/evening shifts may be available
Responsibilities:
- Conduct structured advisory consultations over the phone
- Assess applicant eligibility (settlement status, age, education, work history, funding criteria)
- Clearly explain university programmes, government funding, and career pathways
- Submit complete applications and manage cases through the CRM system
- Liaise with university admissions teams to ensure a smooth and compliant enrolment process
Requirements:
- Confident, professional telephone manner with strong spoken English
- Previous experience in sales, telesales, customer service, recruitment, or education advisory roles (highly desirable)
- Comfortable working in a KPI-driven, performance-focused environment
- Reliable internet connection and a quiet, professional home-working setup
Compensation & Progression:
- Performance Bonuses: Monthly KPI-based incentives
- Career Growth: Clear, merit-based progression pathways and full-time opportunities for high performers
Make a real impact by widening access to higher education. Join a fast-growing, performance-driven organisation. Receive full training and continuous professional development. Clear progression opportunities in a mission-led company. Help students transform their future through education.
A mandatory 90-second video introduction answering: What relevant work experience do you have? Applications without the completed form and video will not be reviewed.
CV & Video Review – assessment of communication, professionalism, and suitability. Offer Issued – successful candidates may start immediately.
University and Guidance Counsellor employer: UniUpp
Contact Detail:
UniUpp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land University and Guidance Counsellor
✨Tip Number 1
Make sure your video introduction is spot on! This is your chance to shine and show us your personality. Keep it concise, highlight your relevant experience, and don’t forget to smile – we want to see your enthusiasm!
✨Tip Number 2
Prepare for the phone consultations by brushing up on your knowledge of university programmes and funding options. The more you know, the more confident you'll sound when speaking with potential students. We love candidates who can clearly explain pathways into higher education!
✨Tip Number 3
Practice your telephone manner! Since this role is all about communication, try role-playing with a friend or family member. Get comfortable with discussing eligibility criteria and answering questions – it’ll help you feel more at ease during real calls.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in students' lives – so let’s get you on board!
We think you need these skills to ace University and Guidance Counsellor
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your relevant experience in sales, customer service, or education advisory roles. Tailor it to showcase how your skills align with our mission of widening access to higher education.
Nail the Video Introduction: Your 90-second video is your chance to shine! Be confident and articulate while discussing your relevant work experience. Remember, we want to see your personality and passion for helping students.
Follow the Application Instructions: Ensure you complete both the application form and the video introduction. Applications missing either will not be reviewed, so double-check everything before hitting send!
Show Your Enthusiasm: In your written application, let us know why you're excited about this role and how you can contribute to our mission. We love candidates who are genuinely passionate about making a difference in students' lives!
How to prepare for a job interview at UniUpp
✨Know Your Stuff
Make sure you understand the role of a Remote Student Advisor inside out. Familiarise yourself with the university programmes, funding options, and the admissions process. This will help you answer questions confidently and show that you're genuinely interested in helping students.
✨Practice Your Pitch
Since this role involves conducting structured advisory consultations over the phone, practice your communication skills. Record yourself explaining university programmes or funding criteria, and listen back to improve your clarity and professionalism. A confident telephone manner can make all the difference!
✨Show Your Passion for Education
This position is all about widening access to higher education. Be prepared to discuss why you’re passionate about helping underrepresented communities. Share any personal experiences or insights that highlight your commitment to making a difference in students' lives.
✨Prepare for the Video Introduction
The mandatory 90-second video introduction is your chance to shine! Keep it concise and focus on your relevant work experience. Make sure to speak clearly and maintain a professional appearance. Practising beforehand can help you feel more at ease and present your best self.