Hybrid Banking Analyst: Drive Customer-Centric Change in Birmingham
Hybrid Banking Analyst: Drive Customer-Centric Change

Hybrid Banking Analyst: Drive Customer-Centric Change in Birmingham

Birmingham Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive customer-centric change by developing business requirements and enhancing experiences.
  • Company: Progressive financial institution in Birmingham with a focus on innovation.
  • Benefits: Hybrid working model and opportunities for career growth.
  • Why this job: Make a real impact on customer experiences in a collaborative environment.
  • Qualifications: Strong banking knowledge and excellent communication skills.
  • Other info: Join a dynamic team and grow your career in finance.

The predicted salary is between 30000 - 42000 £ per year.

A progressive financial institution in Birmingham is seeking a skilled Business Analyst to join their Change team. In this role, you will work across the full project lifecycle, collaborating with various stakeholders to develop detailed business requirements and improve customer experiences.

Strong qualifications in banking and excellent communication skills are essential for success in this collaborative environment. The role offers a hybrid working model and opportunities for growth within the company.

Hybrid Banking Analyst: Drive Customer-Centric Change in Birmingham employer: Unity Trust Bank

Join a forward-thinking financial institution in Birmingham that prioritises employee development and fosters a collaborative work culture. With a hybrid working model, you will enjoy flexibility while contributing to meaningful projects that enhance customer experiences. The company is committed to your professional growth, offering numerous opportunities for advancement within the dynamic banking sector.
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Contact Detail:

Unity Trust Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Banking Analyst: Drive Customer-Centric Change in Birmingham

✨Tip Number 1

Network like a pro! Reach out to current employees at the financial institution on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for those interviews! Research common questions for Business Analysts and practice your answers. We want to show off our banking knowledge and communication skills, so let’s nail it!

✨Tip Number 3

Showcase your projects! If you’ve worked on relevant projects, be ready to discuss them in detail. We need to demonstrate how we’ve driven customer-centric change in the past.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match what they’re looking for in a Hybrid Banking Analyst.

We think you need these skills to ace Hybrid Banking Analyst: Drive Customer-Centric Change in Birmingham

Business Analysis
Project Lifecycle Management
Stakeholder Collaboration
Detailed Business Requirements Development
Customer Experience Improvement
Banking Knowledge
Communication Skills
Hybrid Working Model Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your banking qualifications and relevant experience. We want to see how your skills align with the role of a Hybrid Banking Analyst, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about driving customer-centric change and how your background makes you the perfect fit for our Change team.

Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, we recommend demonstrating your excellent communication skills in your application. Use clear and concise language to convey your ideas and experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Unity Trust Bank

✨Know Your Banking Basics

Make sure you brush up on your banking knowledge before the interview. Understand key concepts and current trends in the financial sector, as this will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

Since excellent communication is crucial for this position, prepare to discuss examples of how you've effectively communicated with stakeholders in the past. Think about specific situations where your communication made a positive impact on a project.

✨Prepare for Scenario-Based Questions

Expect questions that ask you to solve hypothetical problems or improve customer experiences. Practice articulating your thought process clearly, as this will showcase your analytical skills and ability to drive customer-centric change.

✨Research the Company Culture

Familiarise yourself with the company's values and culture. This will not only help you tailor your answers but also allow you to ask insightful questions at the end of the interview, showing your genuine interest in being part of their team.

Hybrid Banking Analyst: Drive Customer-Centric Change in Birmingham
Unity Trust Bank
Location: Birmingham

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