Customer-First Account Onboarding Specialist in Birmingham

Customer-First Account Onboarding Specialist in Birmingham

Birmingham Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
Unity Trust Bank

At a Glance

  • Tasks: Guide customers through the onboarding process and ensure compliance with regulations.
  • Company: Unity Trust Bank, a customer-focused financial institution in Birmingham.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Other info: Permanent role with a supportive work environment and career advancement potential.
  • Why this job: Join a team dedicated to delivering exceptional customer experiences and making a difference.
  • Qualifications: Strong communication skills and attention to detail are essential.

The predicted salary is between 27000 - 33000 Β£ per year.

Unity Trust Bank is seeking an Account Opening Specialist in Birmingham with a hybrid, permanent role.

You will ensure accurate onboarding, gather KYC details, and guide customers through the application process while maintaining compliance with regulatory standards.

You will work with Relationship Managers and the Financial Crime team to resolve issues, ensure smooth handovers, and deliver high-quality customer outcomes.

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Customer-First Account Onboarding Specialist in Birmingham employer: Unity Trust Bank

As a leading employer in the financial services sector, we offer a dynamic work environment in Birmingham that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that values integrity and teamwork. Join us to make a meaningful impact in combating economic crime while enjoying the benefits of a hybrid working model and a focus on work-life balance.

Unity Trust Bank

Contact Details:

Unity Trust Bank Recruitment Team

We think you need these skills to ace Customer-First Account Onboarding Specialist in Birmingham

Customer Service Skills
KYC (Know Your Customer) Knowledge
Regulatory Compliance
Attention to Detail
Problem-Solving Skills
Communication Skills
Relationship Management