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- Tasks: Shape the future of banking by developing actionable business requirements and collaborating with diverse teams.
- Company: Unity Trust Bank, committed to serving the common good with integrity and collaboration.
- Benefits: Inclusive culture, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience and drive innovative change in banking.
- Qualifications: Strong analytical skills and understanding of banking processes; experience in Agile environments is a plus.
- Other info: Join a dynamic team dedicated to inclusivity and diverse perspectives.
The predicted salary is between 28800 - 48000 £ per year.
At Unity Trust Bank, we’re proud to be bold in our ambitions, straightforward in our approach, inclusive in our thinking, and guided by integrity and collaboration in everything we do. We believe that banking should serve the common good—and that starts with understanding our customers deeply and acting on what matters most to them. Guided by our values—and our commitment to Consumer Duty—we ensure our security practices protect both our organisation and our customers.
We’re looking for a skilled Business Analyst to join our Change team and help shape the future of our banking systems and customer experience. You’ll work across the full project lifecycle, collaborating with business units, product owners, architects, and developers to turn business needs into clear, actionable requirements.
Key Responsibilities- Develop detailed business requirements for system enhancements and new solutions.
- Analyse processes, gather information, and document user needs.
- Produce high‑quality requirements documentation, gap analyses, and user stories.
- Act as a liaison between stakeholders, users, and technical teams.
- Facilitate workshops to refine requirements and explore solutions.
- Review supplier specifications to ensure alignment with business needs.
- Support UAT and ensure timely delivery of system enhancements and fixes.
- Work within Agile and Waterfall environments.
- Support product owners with design and implementation challenges.
- Champion user‑centric design through ongoing engagement with end users.
- Assist with training, handover documentation, and updates to operational procedures.
- Banking qualifications (D) ISEB/BCS Foundation or Practitioner (D)
- Agile Business Analysis certification (D)
- Strong understanding of banking processes and regulatory requirements (E)
- Knowledge of banking technology, payments, and telephony (E)
- Excellent communication and documentation skills (E)
- Strong analytical and conceptual thinking (E)
- Ability to influence stakeholders (D)
- Advanced technical skills (D)
- Experience producing reports and presentations (D)
- Strong planning and organisational skills (E)
- Agile team experience (D)
- Digital banking analysis experience (D)
Ready to shape the future of banking? Apply today and help us deliver smarter, customer‑focused change.
We are proud to have an inclusive recruitment process, which we pride ourselves on flexing to be accessible to all. We believe that inclusive and accessible recruitment opens our doors to a broader, more diverse talent pool—bringing in candidates with varied backgrounds, experiences, and perspectives. We strive for this diversity to strengthen our decision‑making, fuel creativity, and to drive innovation across the bank.
If you are interested in joining the bank, we are committed to creating a process that meets your individual needs. We want to help you in whatever way you need to put your best, true self forward in our recruitment process, please reach out to Recruitment@unity.co.uk to discuss how we can collaborate with you on this.
Business Analyst in Birmingham employer: Unity Trust Bank
Contact Detail:
Unity Trust Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Unity Trust Bank on LinkedIn. Ask them about their experiences and any tips they might have for landing the Business Analyst role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on Agile and Waterfall methodologies. Be ready to discuss how you've used these in past projects. Show us that you can adapt to different environments and deliver results!
✨Tip Number 3
Practice your communication skills! As a Business Analyst, you'll need to liaise with various stakeholders. Try mock interviews with friends or use online platforms to refine your ability to explain complex ideas simply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows your genuine interest in joining Unity Trust Bank and being part of our mission to serve the common good.
We think you need these skills to ace Business Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in business analysis, especially in banking, and showcase any relevant qualifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our Change team. Be genuine and let your personality come through—this is your moment to connect with us.
Showcase Your Analytical Skills: As a Business Analyst, your analytical prowess is key. In your application, provide examples of how you've successfully gathered requirements or improved processes in past roles. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're keen on joining our team at Unity Trust Bank!
How to prepare for a job interview at Unity Trust Bank
✨Know Your Banking Basics
Make sure you brush up on your understanding of banking processes and regulatory requirements. Unity Trust Bank values candidates who can demonstrate a solid grasp of these concepts, so be prepared to discuss how your knowledge aligns with their mission.
✨Showcase Your Analytical Skills
As a Business Analyst, your ability to analyse processes and document user needs is crucial. Bring examples of past projects where you've successfully gathered information and produced high-quality requirements documentation. This will show that you can hit the ground running.
✨Prepare for Agile and Waterfall Discussions
Since the role involves working within Agile and Waterfall environments, be ready to discuss your experience in both methodologies. Think of specific instances where you've facilitated workshops or supported product owners, as this will highlight your adaptability and collaborative spirit.
✨Engage with User-Centric Design
Unity Trust Bank champions user-centric design, so come prepared to talk about how you've engaged with end users in the past. Share any experiences where you've influenced stakeholders or improved user experiences, as this will resonate well with their values.
