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- Tasks: Support product strategy and enhance customer experience in a collaborative environment.
- Company: Unity Trust Bank, committed to serving the common good with integrity.
- Benefits: 31 days holiday, generous pension, healthcare plan, and enhanced family leave.
- Other info: Exciting opportunities for growth in a supportive and inclusive workplace.
- Why this job: Join a dynamic team making a real impact on customer outcomes and product management.
- Qualifications: Strong organisational skills, teamwork, and a proactive problem-solving mindset.
The predicted salary is between 30000 - 40000 £ per year.
Hybrid/ Birmingham - Permanent
At Unity Trust Bank, we’re proud to be bold in our ambitions, straightforward in our approach, inclusive in our thinking, and guided by integrity and collaboration in everything we do. We believe that banking should serve the common good—and that starts with understanding our customers deeply and acting on what matters most to them. Guided by these values—and our commitment to Consumer Duty—we ensure our relationships deliver fair, transparent, and sustainable outcomes for our customers.
Unity Trust Bank is looking for an Assistant Product Manager to support the delivery of our product strategy and help ensure great outcomes for our customers. This role sits at the heart of our Product Team, working closely with colleagues across Commercial, Marketing, Compliance, Financial Crime, Operations and Finance.
What You’ll Be Doing
- Support product reviews and help deliver actions that enhance customer experience, regulatory adherence and commercial performance.
- Monitor market trends and regulatory developments, sharing insights with the Product Team.
- Collate data, track product performance and contribute to proposals that support Unity’s commercial goals.
- Assist in managing product literature, digital content and regulatory customer communications.
- Support key operational processes including interest rate changes, terms and conditions updates, product training and reporting requirements.
- Work with stakeholders to drive good customer outcomes across Unity’s product suite.
- Help maintain and strengthen key third‑party partnerships.
- Contribute to risk and control activity, including audits, testing, incident support and governance for Product‑led committees.
What You’ll Bring
- Strong organisational skills and attention to detail.
- Ability to work collaboratively with multiple teams.
- A proactive approach to problem‑solving and continuous improvement.
- Interest in product management, regulation and customer experience.
What We Offer
- 31 days holiday plus bank holidays
- Up to 15% employer pension contribution
- Enhanced company sick pay and family leave
- Healthcare cash plan
- 7x annual salary life cover
Assistant Product Manager employer: Unity Trust Bank
Contact Detail:
Unity Trust Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Product Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Unity Trust Bank on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Product Manager role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching Unity's values and recent projects. Show us that you understand what matters to them, like customer experience and regulatory adherence. Tailor your answers to reflect how you can contribute to their goals.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past where you've tackled challenges or improved processes. We want to see your proactive approach in action, especially when it comes to enhancing customer outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining Unity Trust Bank and being part of their mission to serve the common good.
We think you need these skills to ace Assistant Product Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Product Manager role. Highlight your relevant experience and skills that align with our values at Unity Trust Bank, like collaboration and customer focus.
Showcase Your Organisational Skills: Since strong organisational skills are key for this role, give examples in your application of how you've successfully managed multiple tasks or projects. We want to see how you keep everything on track!
Demonstrate Your Interest: Let us know why you're passionate about product management and customer experience. Share any relevant experiences or insights you've gained that show your proactive approach to problem-solving and continuous improvement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Unity Trust Bank
✨Know Your Product Inside Out
Before the interview, dive deep into Unity Trust Bank's product offerings. Understand their features, benefits, and how they serve customer needs. This will not only show your interest but also help you discuss how you can contribute to enhancing customer experience.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively and work towards common goals, as this aligns with Unity's values of integrity and collaboration.
✨Stay Updated on Market Trends
Research current market trends and regulatory developments relevant to banking and product management. Being able to discuss these insights during your interview will demonstrate your proactive approach and genuine interest in the industry.
✨Prepare for Problem-Solving Scenarios
Think of specific challenges you've faced in previous roles and how you approached them. Be ready to discuss your problem-solving strategies, especially in relation to product management and customer experience, as this will resonate well with Unity's focus on continuous improvement.