Unity Technologies in London, UK, is seeking a Senior Business Operations Manager to lead the AI-enabled customer support program and optimize the customer journey. The role focuses on redesigning processes, enabling squads with the right tools, and collaborating across product, data, and GTM teams to boost self-service and experience.
The position is on-site in London with a strong emphasis on analytical rigor, enablement, and scalable operations that support growth in Unity’s Entertainment CRO
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Senior Operations Lead – AI-Driven Customer Support employer: Unity Technologies
Unity is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation thrives and employees are empowered to grow both personally and professionally. With comprehensive benefits, including competitive health insurance, generous vacation days, and support for new parents, Unity prioritises the well-being of its team members. Located in the dynamic tech hub of Brighton, UK, this role offers the unique opportunity to lead a talented team in shaping the future of gaming across diverse platforms, all while enjoying a supportive environment that values collaboration and creativity.
