At a Glance
- Tasks: Support top AECO clients by resolving complex technical issues and optimising their CAD models.
- Company: Join a leading tech firm transforming the Architecture, Engineering, Construction, and Operations sector.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values innovation and continuous improvement.
- Why this job: Make a real impact on major projects while working with cutting-edge cloud technologies.
- Qualifications: Experience in 3D modelling software and object-oriented programming, preferably C# or Python.
The opportunity: As a Senior Developer Support Engineer, you will work with some of the biggest names in the Architecture, Engineering, Construction, and Operations (AECO) sector, helping our customers succeed by providing expert support for our Industry-Leading Product Suite. You'll focus on assisting customers using Asset Transformer to import, prep, and optimize their large CAD, mesh, and point cloud models for real-time visualizations in Unity, and associated Asset Management and Licensing services.
In this role, you'll be devoting your expertise with Cloud related infrastructure as well as object-oriented programming, specifically leveraging languages like C# and Python to develop and debug solutions, to approach technically demanding challenges. You will be working at scale with cloud-hosted workloads, leveraging your knowledge in GCP, AWS, and Azure. Your advanced debugging skills and experience in troubleshooting SDK integration, tooling and configuration will be crucial in this role. You'll be tasked with both resolving complex issues directly and leading technical dialogues to drive quick and efficient resolutions.
What you'll be doing:
- Receiving, troubleshooting, responding to and resolving escalated technically complex issues for our customers and internal teams.
- Frequently communicating with authority and clarity to both our users and internal stakeholders.
- Proactively identify and implement improvements to our teams, processes, and products, and effectively communicate and drive these changes.
- Mentoring and training other members of the DSE team to ensure we are constantly evolving as a team.
- Responding to live customer issues and incidents, working as part of an incident team, solving critical problems.
What we're looking for:
- Proficiency with 3D or CAD modeling software (e.g., Blender, 3DS Max, Maya).
- Experience working in the Architecture, Engineering, Construction, and Operations (AECO) sector.
- Demonstrable experience with an object-oriented programming language.
- Experience either integrating third-party SDKs into existing projects, or a history of supporting customers to integrate an SDK into their own projects.
- Working familiarity with the Unity engine.
You might also have:
- Experience working in the gaming industry with a focus on 3D asset pipelines, and expertise in game engines, particularly the Unity editor.
- Working knowledge of modern cloud-focused technologies and orchestration solutions (Kubernetes, GCP, Azure).
Remote Developer Support Engineer, Cloud Services in Nottingham employer: Unity Technologies
As a Remote Developer Support Engineer in our innovative company, you will thrive in a dynamic work culture that prioritises collaboration and continuous learning. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring you can grow your skills while making a significant impact on major AECO projects. Join us to be part of a forward-thinking team that values your expertise and fosters an environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Developer Support Engineer, Cloud Services in Nottingham
✨Tip Number 1
Network like a pro! Reach out to folks in the AECO sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your work with CAD software and any projects you've tackled using C# or Python. We love seeing real examples of your expertise, so make sure to highlight your best stuff!
✨Tip Number 3
Prepare for those technical interviews! Brush up on your debugging skills and be ready to discuss how you’ve solved complex issues in the past. We want to see how you think and approach problems, so practice articulating your thought process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are eager to make a difference in the AECO space.
We think you need these skills to ace Remote Developer Support Engineer, Cloud Services in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Developer Support Engineer. Highlight your experience with CAD software, object-oriented programming, and cloud technologies. We want to see how your skills align with what we’re looking for!
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills; give examples of how you've tackled complex technical issues in the past. We love seeing how you approach challenges, especially in the AECO sector!
Be Clear and Concise:When writing your cover letter or any application materials, keep it clear and to the point. We appreciate straightforward communication, so make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Unity Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of C#, Python, and the cloud services like GCP, AWS, and Azure. Be ready to discuss how you've used these technologies in past projects, especially in relation to 3D or CAD modelling software. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex issues you've resolved in previous roles. Think about times when you had to troubleshoot SDK integrations or debug solutions. Highlighting your advanced debugging skills will demonstrate your capability to handle the technically demanding challenges this role entails.
✨Communicate Clearly and Confidently
Since you'll be frequently communicating with both users and internal stakeholders, practice articulating your thoughts clearly. Use examples from your experience to illustrate your points. This will help convey your authority and clarity, which are crucial for success in this position.
✨Be Ready to Mentor
This role involves mentoring other team members, so think about your past experiences in training or guiding others. Be prepared to discuss how you’ve helped colleagues grow and how you plan to contribute to the team's evolution. This shows that you’re not just a lone wolf but a team player who values collaboration.
