At a Glance
- Tasks: Provide expert support for industry-leading products in the AECO sector.
- Company: Join a dynamic team at the forefront of cloud services and 3D modelling.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Mentor others and drive improvements in a collaborative environment.
- Why this job: Make a real impact on major AECO projects while solving complex technical challenges.
- Qualifications: Experience with CAD software, object-oriented programming, and cloud technologies.
The opportunity
As a Senior Developer Support Engineer, you will work with some of the biggest names in the Architecture, Engineering, Construction, and Operations (AECO) sector, helping our customers succeed by providing expert support for our Industry-Leading Product Suite. You'll focus on assisting customers using Asset Transformer to import, prep, and optimize their large CAD, mesh, and point cloud models for real-time visualizations in Unity, and associated Asset Management and Licensing services. In this role, you'll be devoting your expertise with Cloud related infrastructure as well as object-oriented programming, specifically leveraging languages like C# and Python to develop and debug solutions, to approach technically demanding challenges. You will be working at scale with cloud-hosted workloads, leveraging your knowledge in GCP, AWS, and Azure. Your advanced debugging skills and experience in troubleshooting SDK integration, tooling and configuration will be crucial in this role. You'll be tasked with both resolving complex issues directly and leading technical dialogues to drive quick and efficient resolutions. Whether providing comprehensive consultations and tests for customers or responding to their live issues as part of an incident group, you’ll be the difference between success and failure for some of the biggest AECO projects.
What you'll be doing
- Receiving, troubleshooting, responding to and resolving escalated technically complex issues for our customers and internal teams.
- Frequently communicating with authority and clarity to both our users and internal stakeholders.
- Proactively identify and implement improvements to our teams, processes, and products, and effectively communicate and drive these changes.
- Mentoring and training other members of the DSE team to ensure we are constantly evolving as a team.
- Responding to live customer issues and incidents, working as part of an incident team, solving critical problems.
What we're looking for
- Proficiency with 3D or CAD modeling software (e.g., Blender, 3DS Max, Maya).
- Experience working in the Architecture, Engineering, Construction, and Operations (AECO) sector.
- Demonstrable experience with an object-oriented programming language.
- Experience either integrating third-party SDKs into existing projects, or a history of supporting customers to integrate an SDK into their own projects.
- Working familiarity with the Unity engine.
You might also have
- Experience working in the gaming industry with a focus on 3D asset pipelines, and expertise in game engines, particularly the Unity editor.
- Working knowledge of modern cloud-focused technologies and orchestration solutions (Kubernetes, GCP, Azure).
Remote Developer Support Engineer, Cloud Services in Armagh employer: Unity Technologies
As a Remote Developer Support Engineer in our innovative company, you will thrive in a dynamic work culture that prioritises collaboration and continuous learning. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring you can grow your skills while making a significant impact on major AECO projects. Join us to be part of a forward-thinking team that values your expertise and fosters an environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Developer Support Engineer, Cloud Services in Armagh
✨Tip Number 1
Network like a pro! Reach out to folks in the AECO sector on LinkedIn or other platforms. Join relevant groups and participate in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with CAD software, object-oriented programming, and cloud technologies. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for technical interviews by brushing up on your debugging skills and familiarising yourself with common issues in the AECO sector. Practice explaining complex concepts clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Developer Support Engineer, Cloud Services in Armagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Developer Support Engineer. Highlight your experience with CAD software, cloud technologies, and programming languages like C# and Python. We want to see how your skills align with what we’re looking for!
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills—show us how you’ve used them to solve complex problems in the past. Share specific examples where you’ve tackled technical challenges, especially in the AECO sector or with SDK integrations.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you articulate your thoughts well. Let us know why you’re passionate about this role and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Unity Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of object-oriented programming, especially C# and Python. Be ready to discuss how you've used these languages in past projects, particularly in relation to cloud services and SDK integrations.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex issues you've resolved in the AECO sector. Highlight your debugging skills and how you've approached technical challenges, as this will demonstrate your ability to handle the demands of the role.
✨Familiarise Yourself with the Tools
Get comfortable with 3D or CAD modelling software like Blender or 3DS Max, and brush up on your Unity engine knowledge. Being able to speak confidently about these tools will show that you're ready to hit the ground running.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing technical concepts. Remember, you'll need to communicate effectively with both users and internal teams, so being concise and authoritative is key.
