At a Glance
- Tasks: Welcome guests, manage calls, and handle admin tasks in a friendly office.
- Company: Join Unity Group, a dynamic investment house with a focus on conscious capital.
- Benefits: Part-time hours, friendly team, and a beautiful office near Holborn.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Customer service experience, strong communication skills, and multitasking abilities.
The predicted salary is between 11.7 - 14.3 £ per hour.
Job Purpose
We are looking for a professional Part-Time Receptionist to join our small, friendly team in beautiful offices near Holborn tube station. As the first point of contact for our organization, you will play a key role in welcoming guests, managing phone calls, and handling administrative tasks. We value effective communication, a positive attitude, and the ability to multitask in a team-oriented environment.
Core Hours: Monday–Friday, 2:00–6:00 p.m.
Responsibilities:
- Greet and welcome visitors with a warm and professional manner to reflect our company standards.
- Answer phone calls promptly and direct them to the appropriate staff members with courtesy and efficiency.
- Respond to inquiries from clients, visitors, and staff members in a timely and courteous manner, maintaining a high standard of professionalism.
- Maintain the meeting rooms and reception area, ensuring they are consistently tidy and presentable.
- Receive and distribute mail, packages, and organize courier deliveries with attention to detail and efficiency.
- Undertake general administrative and data entry tasks to contribute to the overall efficiency of office operations.
- Ensure the smooth running of the office and assist with an ad-hoc tasks when necessary.
Candidate's profile
- Proven work experience as a receptionist or in a similar customer service role, demonstrating a commitment to excellence.
- Excellent verbal and written communication skills, with a professional and friendly phone manner.
- Strong interpersonal skills and the ability to build positive relationships with clients and colleagues.
- Proficient in using computer software applications such as Microsoft Office (Word, Excel, Outlook).
- Exceptional organizational and multitasking abilities, with a keen attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- The capacity to remain calm and composed under pressure, ensuring professionalism in all situations.
- Familiarity with the technology required for presentations.
- Flexibility to work part-time hours and cover when necessary.
About us
Unity Group is a private investment house built on a philosophy of conscious capital and a marathon mindset. We operate and grow ambitious businesses in the distinct worlds of shipping and real estate, united by a disciplined, long-term approach to creating enduring value.
At the heart of our organisational culture, we aim to prosper through generations, honour all the details, endure through storms and evolve with intentionality. It is through these values that we build what lasts.
Part-time Receptionist in London employer: Unity Team
Unity Group is an excellent employer, offering a supportive and friendly work environment in our beautiful Holborn offices. We prioritise employee growth and development, providing opportunities for skill enhancement while fostering a culture of collaboration and respect. Join us to be part of a team that values your contributions and encourages a balanced work-life approach.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Receptionist in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Unity Team and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Unity Team and let us see your personality shine through!
We think you need these skills to ace Part-time Receptionist in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Unity Team.
Get Familiar with Our Brand:Before applying, take some time to learn about Unity Team and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Unity Team
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Unity Team.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Unity Team will surely appreciate.
