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- Tasks: Deliver expert training and support for Roche's medical devices across Northern Ireland.
- Company: Join Roche Diagnostics, a leader in healthcare innovation.
- Benefits: 12-month contract with potential extension, competitive pay, and travel opportunities.
- Why this job: Make a real impact in healthcare by training professionals on cutting-edge medical technology.
- Qualifications: Strong scientific background and experience in delivering technical training.
- Other info: Dynamic field role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Training Specialist – Field UK Applications (Diagnostics / Medical Devices)
Location: Northern Ireland (field-based across all NI Health & Social Care Trusts)
Duration: 12-month contract (possible 6-month extension; up to 18 months total)
IR35: Inside IR35 (via umbrella company)
Start Date: Within 4 weeks
About the Role
Roche Diagnostics is seeking a dynamic and customer-focused Training Specialist to join our Field UK Applications Team within the Technical Services Department.
This is a field-based role covering all Northern Ireland Health and Social Care Trusts, focused on delivering world-class training and implementation support for Roche’s Near Patient Care and cobas product portfolio — including cobas pulse and blood glucose and ketone solutions.
The position will involve regular regional travel, including overnight stays and occasional unsocial hours, to meet customer and business needs. Occasional travel to Roche’s UK head office in Burgess Hill, West Sussex will also be required.
Key Responsibilities
- Deliver Expert Training: Conduct and record training sessions for internal teams and external healthcare customers, ensuring all sessions meet Roche quality and compliance standards.
- Customer Support: Provide responsive support for training-related queries, from initial product installation to ongoing customer education and contract support.
- On-site Implementation: Participate in product launches and support the implementation of hardware/software solutions across customer sites.
- Stakeholder Collaboration: Work closely with field teams, application specialists, and NHS stakeholders to ensure a seamless customer experience.
- Documentation & Compliance: Maintain accurate training records and ensure all documentation complies with Roche policies and quality requirements.
Who You Are
You are a motivated, proactive professional with a strong scientific or healthcare background and a genuine passion for training and technical support. You thrive on delivering excellent customer experiences and are comfortable working autonomously in a field-based capacity.
Essential Qualifications & Skills
- Strong scientific knowledge (theoretical and practical) within a medical, diagnostics, or healthcare setting
- Proven experience delivering technical or product training to healthcare professionals or internal teams
- Excellent communication, time management, and decision-making skills
- Ability to work independently while collaborating effectively with wider teams
- Full UK/EU (or equivalent) driving licence
- Valid passport (for occasional UK or overseas training)
- Fluent written and spoken English
Desirable Qualifications & Experience
- Degree-level education or equivalent experience
- Background in Nursing, Biomedical Science (BMS), or Clinical Training
- Experience within Primary or Secondary Care environments, ideally the NHS
- Skilled in designing and delivering customised training programmes aligned with patient pathway strategies
- Familiarity with medical analytical systems, quality assurance, and CRM tools
- Hands-on troubleshooting or implementation support experience
- Previous exposure to the diagnostics or medical devices industry
Who We’re Looking For
- Experienced Field Trainers, Applications Specialists, or Clinical Educators with healthcare or diagnostics expertise
- Strong communicators who can confidently train clinicians, lab staff, and other healthcare professionals
- Organised, self-driven individuals capable of managing multiple sites, travel plans, and customer engagements independently
Who We’re Not Looking For
- Sales representatives without structured training or product education experience
- Laboratory professionals lacking external or customer-facing experience
- Candidates unwilling to travel extensively across Northern Ireland
- Applicants unable to start within 4 weeks
Industry Category
Diagnostics / Medical Devices / Healthcare Training
Training Specialist employer: Unity Systems
Contact Detail:
Unity Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist
✨Tip Number 1
Network like a pro! Reach out to professionals in the diagnostics and medical devices field on LinkedIn. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to training and technical support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your training sessions, customer feedback, and any successful implementations you've led. This will give you an edge when discussing your experience with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Training Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in training and healthcare. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills in delivering technical training and customer support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for training and how you can contribute to our team. We love seeing candidates who can connect their experiences to the specific responsibilities of the Training Specialist role.
Showcase Your Communication Skills: As a Training Specialist, communication is key. In your application, highlight examples where you've effectively communicated complex information to diverse audiences. We’re looking for strong communicators who can engage and educate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Unity Systems
✨Know Your Stuff
Make sure you brush up on your scientific knowledge, especially in diagnostics and medical devices. Be ready to discuss how your background aligns with the role and how you can deliver expert training effectively.
✨Showcase Your Training Skills
Prepare examples of your previous training experiences. Think about specific instances where you successfully delivered technical training or supported healthcare professionals. This will demonstrate your ability to engage and educate others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle customer support situations. Prepare to discuss how you would approach on-site implementation or respond to training-related queries from clients.
✨Highlight Your Collaboration Skills
Since this role involves working closely with various stakeholders, be prepared to talk about your experience collaborating with teams. Share examples of how you've worked with field teams or NHS stakeholders to enhance customer experiences.