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For Companies At a Glance
- Tasks: Provide technical support for diagnostic instruments and assist with installations and training.
- Company: Join a leading biomedical company focused on innovation and customer satisfaction.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Field-based role with dynamic challenges and a supportive team environment.
- Why this job: Make a difference in healthcare by supporting cutting-edge diagnostic technology.
- Qualifications: Technical background and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
Role Overview
- Contract Duration: 9 Months
- Start Date: May 2026
- Location: Field-based role with occasional visits to Burgess Hill
- Work Arrangement: Candidate must be based within the South UK (outside London and south of the M4) or willing to relocate
- Eligibility: Full UK Right to Work required (no sponsorship available)
Role Summary
This is a field-based technical role within a Systems Support department, focused on providing application and technical support for diagnostic instruments and laboratory systems. The position involves customer interaction, troubleshooting, installations, training, and supporting commercial activities.
Key Responsibilities
- Technical Support & Troubleshooting
- Handle internal and external technical enquiries remotely and on-site
- Diagnose and resolve complex technical issues
- Identify recurring issues and support escalation processes
- Manage complaint handling in collaboration with internal teams
- Support installation and configuration of diagnostic instruments
- Assist with commissioning systems into routine laboratory use
- Provide on-site support during verification and go-live phases
Training & Knowledge
Biomedical Field Applications Specialist in Burgess Hill employer: Unity Systems
Contact Detail:
Unity Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Biomedical Field Applications Specialist in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to professionals in the biomedical field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to discuss real-life scenarios. We recommend practising with friends or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for biomedical applications shine through. We believe that a genuine interest can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Biomedical Field Applications Specialist in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Biomedical Field Applications Specialist role. Highlight relevant experience and skills that match the job description, especially in technical support and troubleshooting.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to handle technical enquiries and customer interactions.
Showcase Your Technical Skills: Since this role involves diagnosing complex issues, be sure to showcase your technical skills in your application. Mention any relevant tools or systems you’ve worked with that relate to diagnostic instruments or laboratory systems.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Unity Systems
✨Know Your Tech Inside Out
As a Biomedical Field Applications Specialist, you'll need to demonstrate your technical expertise. Brush up on the diagnostic instruments and laboratory systems mentioned in the job description. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them.
✨Showcase Your Customer Interaction Skills
This role involves a lot of customer interaction, so it's crucial to highlight your communication skills. Prepare examples of how you've effectively handled customer queries or complaints in the past. Think about times when you turned a challenging situation into a positive experience for the client.
✨Demonstrate Your Training Abilities
Since training is a key part of this role, be prepared to talk about your experience in teaching or training others. You might even want to prepare a mini-presentation on a relevant topic to showcase your ability to convey complex information clearly and engagingly.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when diagnosing and resolving technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.