At a Glance
- Tasks: Support schools with IT infrastructure and enhance learning experiences through technology.
- Company: Unity Schools Partnership, a progressive multi-academy trust transforming education with innovative IT solutions.
- Benefits: Enjoy a positive work/life balance, career development, and a supportive team environment.
- Other info: Travel between schools required; full DBS check needed for successful candidates.
- Why this job: Make a real difference in education while working with diverse technologies across various schools.
- Qualifications: Experience with ICT technologies and strong communication skills are essential.
The predicted salary is between 25800 - 29000 £ per year.
Base Location: Homefield Road (Head Office) Haverhill
Contract Type: Permanent, full time (37 hours per week, 52 weeks per year)
Salary: Grade 4 SP 13 - 17 (FTE £30,024 - £33,699)
Start date: April 2026
Are you an IT Infrastructure Technician looking to support the education system? We want an IT Infrastructure Technician to support our schools to make teaching easy, help students enjoy learning and promote the power of technology in supporting classrooms getting more exciting and efficient in the future.
We are looking for an IT Infrastructure Technician to be based at our Head Office at Homefield Road, Haverhill and to travel to our schools across the region. We value our employees by reinvesting in opportunities for career growth and benefits that ultimately reinforce the integrity of the Trust.
What do we have to offer?
- Positive work/life balance
- Friendly and supportive working environment
- Supportive and positive management
- Excellent opportunities for career development
- Motivation to grow and learn
- Variety and job satisfaction
What’s in it for you?
Unity Schools Partnership is a progressive and growing MAT (of 40 schools) that is transforming the way IT is delivered, managed and supported in our schools through the innovative use of IT to deliver excellent user focused services that are recognised by our peers as leading in the Education sector. As part of the team, you will have access to a wide and varied range of technologies across Primary, Secondary and Special Education, with support from your colleagues who promote a cohesive work culture with diverse ideas which help form strong solutions.
How will you spend your days?
IT Infrastructure Technicians provide 1st and 2nd line support and assist IT Infrastructure Engineers with 3rd line support. You will be providing IT support for our Head Office staff as well as assisting with IT support within schools where required. Duties will include looking after IT equipment and software. IT Infrastructure Technicians are based at Head Office and work as part of the Trust wide IT team and additionally support staff and pupils within our schools.
Your Day-to-day Work Usually Involves:
- Acting as the first point of contact for IT queries in a timely and professional manner, as a representative of the Trusts ICT service delivery
- Assisting with maintenance of Apple iPad software including IOS updates for all sites
- Deploying iPads to sites as required ensuring all items are accounted for
- Providing roaming support to any school as required
- Supporting with the transition of IT systems for schools joining the Trust
- Providing IT cover within schools as and when needed and directed by the Head of IT Operations and Infrastructure
Skills and experience you'll need:
- Knowledge and experience of working with multiple ICT technologies
- Proven experience in ensuring a safe, secure and compliant ICT environment
- Ability to develop positive working relationships
- Enjoy working in a learning environment and have great patience, diplomacy and good communication skills
- Experience of driving through effective change
- Sensitive to the needs of the organisation
- Excellent organisational skills, the ability to prioritise, work under pressure and meet deadlines
- Energy, drive, enthusiasm and ideas for improving processes
- Ability to communicate the realities and possibilities of ICT to non-technical audiences
- Passion for learning and development
- Ability to work alone or as part of a team
- An awareness of health and safety
You can view a full list of requirements in the job description and person specification. If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
Travel between Head office and Unity schools will be required and candidates will therefore require your own car. We have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate.
For an informal conversation please contact Pete McCarthy, Head of IT Operations and Infrastructure on or phone 01440 333142 (ext.5513)
Closing date: 09:00am, Monday 30 March 2026
Interview date: w/c 13 April 2026
Please note: we may hold interviews as and when applications are received and we reserve the right to offer to a candidate prior to the closing date. We only accept applications submitted online via our careers website and which are completed before the closing deadline. With this in mind, we encourage you to apply as soon as possible and advise you check the job information as per the listing on our careers site.
Unity Schools Partnership is committed to safer recruitment, equal opportunities, safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. An enhanced Disclosure and Barring Service check will be required. Unity Schools Partnership, welcoming diversity.
IT Infrastructure Technician in Haverhill employer: Unity Schools Partnership
Unity Schools Partnership is an exceptional employer that prioritises a positive work/life balance and fosters a friendly, supportive environment for its employees. With a strong commitment to career development and a culture that encourages innovation and collaboration, you will have the opportunity to work with diverse technologies across various educational settings, making a meaningful impact on the learning experience of students. Join us at our Head Office in Haverhill and be part of a progressive team dedicated to transforming IT in education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Technician in Haverhill
✨Tip Number 1
Get your networking game on! Reach out to current employees at Unity Schools Partnership or similar organisations on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research the company, understand their IT needs, and think about how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common IT questions and how you’d handle real-life scenarios in schools. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Unity Schools Partnership.
We think you need these skills to ace IT Infrastructure Technician in Haverhill
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the IT Infrastructure Technician role. We want to see how you can support our schools and enhance the learning environment!
Show Your Passion for IT:Let us know why you're excited about working in education technology! Share any relevant projects or experiences that demonstrate your enthusiasm for improving IT systems in schools.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible through our careers website, as we may start interviewing candidates before the closing date!
How to prepare for a job interview at Unity Schools Partnership
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of various ICT technologies. Be ready to discuss your experience with Apple iPads, software maintenance, and any other relevant tech you've worked with. This will show that you're not just familiar with the tools but can also effectively support them in a school environment.
✨Showcase Your Communication Skills
As an IT Infrastructure Technician, you'll need to communicate technical concepts to non-technical staff. Prepare examples of how you've successfully explained complex IT issues in simple terms. This will demonstrate your ability to build positive working relationships and ensure everyone is on the same page.
✨Demonstrate Your Problem-Solving Skills
Be ready to share specific instances where you've tackled IT challenges. Think about times when you provided 1st or 2nd line support and how you approached those situations. Highlight your organisational skills and ability to prioritise tasks under pressure, as these are crucial for the role.
✨Express Your Passion for Education
Unity Schools Partnership values individuals who are passionate about supporting education through technology. Share your enthusiasm for helping students and teachers make the most of IT. Discuss any ideas you have for improving processes or enhancing the learning experience through technology.
