At a Glance
- Tasks: Provide top-notch customer service and administrative support in a thriving business.
- Company: Supportive and dynamic company based in Wetherby.
- Benefits: Hybrid working, 25 days holiday, private health insurance, and fitness classes.
- Other info: Perfect for those looking to step into an office role.
- Why this job: Kickstart your career in a friendly environment with growth opportunities.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 25870 - 25870 € per year.
Salary: £25,870
Hours: Monday to Friday, 9am - 5pm
Benefits: Hybrid working, 25 days holiday plus bank holidays, private health insurance, company pension, employee assistance programme, weekly fitness classes
A fantastic opportunity to join a supportive and thriving business based in Wetherby. As a Customer Service Administrator, you will provide a high standard of administrative support and customer service across the business. You will be the first point of contact for customer enquiries and will support the wider team with a variety of administration and communication tasks. This opportunity would suit someone looking to build a long-term career within an office-based environment and our client is open to candidates looking to take their first step into an office role.
Responsibilities include:
- Responding to emails, phone calls and general enquiries in a professional and timely manner.
- Providing excellent customer service and support to clients and customers.
- Drafting correspondence and assisting with general administration.
- Carrying out customer surveys, analysing feedback and summarising key findings for Directors.
- Maintaining accurate records and updating internal systems.
- Supporting with onboarding new clients.
- Assisting the wider team with ad hoc administrative duties.
Candidate requirements:
- Excellent attention to detail.
- Strong verbal and written communication skills.
- Good organisational and time management skills.
- A positive and proactive attitude.
- The ability to build rapport and maintain strong working relationships.
- A professional and confident telephone manner.
- Comfortable using initiative and managing workload effectively.
- Enthusiastic and keen to learn.
For this brilliant opportunity, please send your CV to Beth Davies via the link provided.
Customer Service Administrator - Wetherby employer: Unity Resourcing
Join a supportive and thriving business in Wetherby as a Customer Service Administrator, where you will enjoy a hybrid working model, 25 days of holiday plus bank holidays, and private health insurance. Our vibrant work culture fosters employee growth and development, making it an ideal place for those looking to build a long-term career in a friendly office environment. With weekly fitness classes and a strong emphasis on teamwork, this role offers a rewarding opportunity to make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator - Wetherby
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your skills and experiences, especially those related to customer service.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Customer Service Administrator - Wetherby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Administrator role. Highlight your attention to detail and communication skills, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've provided excellent customer service or handled administrative tasks in the past.
Show Your Enthusiasm:We love candidates who are keen to learn! Make sure to express your enthusiasm for the role and the company in your application. Let us know why you want to join our supportive team.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Unity Resourcing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with the tasks mentioned in the job description, like responding to enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong verbal and written communication skills are key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions or administrative tasks in the past. This will showcase your ability to communicate effectively.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a Customer Service Administrator. Think of specific instances where you've managed multiple tasks or projects efficiently. During the interview, share these examples to highlight your time management skills and attention to detail.
✨Be Enthusiastic and Proactive
Employers love candidates who show a positive attitude and eagerness to learn. Prepare to discuss why you're excited about this opportunity and how you plan to contribute to the team. A proactive approach can set you apart from other candidates, so don’t hesitate to express your willingness to take initiative.
