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- Tasks: Support the operations team by managing customer order despatch and handling queries.
- Company: Join a forward-thinking business that values innovation and teamwork.
- Benefits: Enjoy free parking, birthday off, private healthcare, and 28 days annual leave.
- Why this job: Great chance to grow your career in a supportive environment with a focus on well-being.
- Qualifications: Must be organised, proficient in Excel and Word, and enjoy customer interaction.
- Other info: Full-time role with flexible hours over 4 or 5 days; own transport required.
The predicted salary is between 27000 - 36000 £ per year.
Location: Wetherby (own transport required)
Hours: Full-time, 35 hours per week (over 4 or 5 days)
Salary: £12.94 per hour
Benefits: Free on-site car parking, birthday off, private healthcare, 28 days annual leave (including bank holidays) increasing with level of service
A fantastic opportunity to join a forward-thinking business and support their operations team in their day to day tasks to ensure customers' orders are despatched meeting company service level agreements.
Key Responsibilities:
- Manage the despatch process for customer orders, including producing warehouse paperwork such as picking notes, delivery notes, invoices, and pallet labels.
- Contact customers to schedule deliveries and address any delivery queries.
- Collate brochures and labels for customers' merchandising needs.
- Handle customer queries related to deliveries, ensuring excellent service at all times.
About You:
- Able to manage multiple tasks with a high level of accuracy.
- Confident with Microsoft Excel and Word.
- Enjoys liaising with customers over the phone and providing excellent service.
- Proactive and ambitious.
This is a great opportunity to progress your career within a supportive and innovative company. Our client values their team members and offers a range of benefits to support your well-being and work-life balance.
Interested? Please send your CV via the link or get in touch with Louise at Unity Resourcing.
Operations Administrator employer: Unity Resourcing Ltd
Contact Detail:
Unity Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the despatch process and logistics terminology. Understanding how orders are processed and delivered will help you stand out during any discussions with the hiring team.
✨Tip Number 2
Brush up on your Microsoft Excel and Word skills. Being confident in these applications is crucial for the role, so consider doing some online tutorials or practice exercises to enhance your proficiency.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you successfully handled customer queries or complaints, as this will show your ability to provide excellent service.
✨Tip Number 4
Research the company culture and values. Understanding what the company stands for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Administrator role. Emphasise your proficiency in Microsoft Excel and Word, as well as any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description, such as managing the despatch process and handling customer queries, to demonstrate your understanding of the role.
Highlight Your Soft Skills: In your application, emphasise your ability to manage multiple tasks accurately and your proactive approach. These soft skills are crucial for the Operations Administrator position and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Unity Resourcing Ltd
✨Showcase Your Organisational Skills
As an Operations Administrator, you'll need to manage multiple tasks efficiently. Be prepared to discuss specific examples from your past experiences where you successfully handled various responsibilities while maintaining accuracy.
✨Demonstrate Customer Service Excellence
Since the role involves liaising with customers, highlight your experience in providing excellent service. Share anecdotes that showcase your ability to handle queries and resolve issues effectively, ensuring customer satisfaction.
✨Familiarise Yourself with Relevant Software
Confidence in Microsoft Excel and Word is crucial for this position. Brush up on your skills and be ready to discuss how you've used these tools in previous roles, particularly in managing data or creating documents.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company's operations and team dynamics. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
