Service Scheduler
Horsforth, Leeds Full-time, Monday to Friday Permanent
£38,000 to £40,000 + Benefits
We are recruiting for a Service Scheduler to join a well-established and growing business based in Horsforth, Leeds.
Working as part of a busy service team, you'll be responsible for planning and coordinating engineers' workloads, ensuring service visits are scheduled efficiently and customers are kept updated throughout the process.
This is a key role within the business and would suit someone who enjoys working in a fast-paced environment, keeping multiple plates spinning and building strong relationships with both customers and colleagues.
Service Scheduler duties include:
- Scheduling engineers for service, maintenance and installation work
- Managing and updating engineer diaries
- Allocating jobs and responding to changes in priorities
- Liaising with customers regarding appointments and service visits
- Ensuring all scheduling information is accurately recorded on internal systems
- Working closely with engineers and other departments to ensure jobs are completed efficiently
- Supporting the service team with general administration and coordination duties
- Producing documentation and reports when required
Service Scheduler Requirements:
- Previous scheduling, planning or coordination experience
- Strong organisational skills with the ability to manage a busy workload
- Excellent communication skills and a professional telephone manner
- Good IT skills and experience using CRM, scheduling or operational systems
- A proactive and flexible approach to work
- Strong attention to detail
This is an excellent opportunity to join a company that continues to grow year on year and genuinely invests in its people, providing ongoing support and development opportunities as your career progresses.
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Service Scheduler in Leeds employer: Unity Resourcing Ltd
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