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- Tasks: Manage customer portfolios and coordinate with Field Engineers for seamless service delivery.
- Company: Established service company in Harrogate with a focus on customer success.
- Benefits: £27,000 salary, 32 days holiday, gym membership, and wellness programs.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong customer service skills and experience in account or diary management.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 16200 - 19800 £ per year.
A well-established service company in Harrogate is seeking a Service Account Manager to manage customer portfolios and coordinate with Field Engineers. The ideal candidate will have strong customer service skills and previous experience in account management or diary management.
This full-time role offers a salary of £27,000 per year and benefits including:
- 32 days holiday
- Gym membership
- Employee wellness programs
Service Account Manager – Customer Success & Field Ops in Harrogate employer: Unity Resourcing Ltd
Contact Detail:
Unity Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Account Manager – Customer Success & Field Ops in Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its services, and think about how your customer service skills can shine in the role. Practise common interview questions so you can confidently showcase your experience in account management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Service Account Manager – Customer Success & Field Ops in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in account management. We want to see how your background aligns with the role of Service Account Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your passion for customer success.
Showcase Your Communication Skills: As a Service Account Manager, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it’s through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Unity Resourcing Ltd
✨Know Your Customer Portfolio
Before the interview, research the company’s existing customer base and understand their needs. This will help you demonstrate your knowledge of account management and show how you can effectively manage customer portfolios.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction. Highlighting these skills will show that you’re a great fit for the role and can handle the demands of customer success.
✨Familiarise Yourself with Field Operations
Since the role involves coordinating with Field Engineers, it’s beneficial to understand the basics of field operations. Brush up on relevant terminology and processes so you can speak confidently about how you would facilitate communication between customers and engineers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer success and how they measure satisfaction. This not only shows your interest in the role but also gives you valuable insights into their operations and culture.
