Flexible Admin & Client Support Specialist in Harrogate

Flexible Admin & Client Support Specialist in Harrogate

Harrogate Full-Time 26000 - 26000 £ / year (est.) Home office (partial)
Unity Resourcing Ltd

At a Glance

  • Tasks: Manage client records, coordinate meetings, and provide admin support using Microsoft Office.
  • Company: Unity Resourcing Ltd, a supportive team in Harrogate.
  • Benefits: Flexible working hours, competitive salary, and part-time options available.
  • Other info: Perfect for students seeking a flexible role around school hours.
  • Why this job: Join a friendly team and gain valuable experience while balancing your studies.
  • Qualifications: Strong organisational skills and familiarity with Microsoft Office.

The predicted salary is between 26000 - 26000 £ per year.

Unity Resourcing Ltd in Harrogate, North Yorkshire, is seeking an Administrator to join a supportive team.

This full-time role offers flexible working patterns with part-time considered to fit around school hours, with hours 9:00am–5:00pm.

Salary is £26,000 per annum, pro rata for part-time hours.

You will manage client records, coordinate meetings, and provide general administrative support across the office, using Microsoft Office.

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Flexible Admin & Client Support Specialist in Harrogate employer: Unity Resourcing Ltd

Unity Resourcing Ltd is an outstanding employer, offering a dynamic work environment in the heart of Harrogate. With a strong focus on employee development, we provide comprehensive training for new entrants to the automotive industry, ensuring that our Sales Executives not only excel in their roles but also enjoy a rewarding career path. Our commitment to exceptional customer service and a supportive team culture makes us a top choice for those seeking meaningful employment in a thriving sector.

Unity Resourcing Ltd

Contact Details:

Unity Resourcing Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Flexible Admin & Client Support Specialist in Harrogate

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Unity Resourcing Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Unity Resourcing Ltd before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Flexible Admin & Client Support Specialist in Harrogate

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Flexibility
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Unity Resourcing Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Unity Resourcing Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Unity Resourcing Ltd!

How to prepare for a job interview at Unity Resourcing Ltd

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.