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- Tasks: Manage intercom calls and monitor live sites while ensuring top-notch customer service.
- Company: Unity Recruitment, a company focused on quality and professionalism.
- Benefits: Flexible shifts, supportive team environment, and opportunities for skill development.
- Why this job: Join a dynamic team and enhance your communication skills in a fast-paced setting.
- Qualifications: Strong communication skills and ability to work under pressure.
- Other info: Ideal for those seeking a role with career growth in a supportive atmosphere.
Unity Recruitment are recruiting for a Car Park Control Room Operator.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
JOB DESCRIPTION
Position: Car Park Control Room Operator
Reporting to: Key Accounts Manager
Objectives: To answer and resolve the intercom calls in a professional manner
Main Duties:
* You will be required to work a minimum 4 X 12 hours shifts per week which are nights and
days
* The Controller must be able to answer and resolve the intercom calls in a professional
manner
* Maintaining accurate logs by recording information gathered through the intercom
* Work together with the Technical Team and the Customers Response Centre to report
and escalate on site equipment faults
* Live sites monitoring
* Carrying our other administrative duties
* Comply at all times with company policies and procedures
* Support the company in its maintenance of quality standards
* Promote and protect the company\’s image and good reputation at all times
* Offer the highest level of customer service at all times seeking the assistance of your
manager when necessary
* Keep up to date with technical training on all systems
* Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff
and company assets.
* Comply with the company\’s Health & Safety Policy at all times reporting any concerns
to your manager.
* Must maintain a high level of communication across all departments
* Fulfil any other duties and responsibilities that, after consultation, may be
determined from time to time
Requirements:
* Ability to work calmly under pressure
* Be prepared to work shifts as part of a 24/7 cover
* Excellent communication skills are essential
* Computer Skills, Excel, MS Word documents
* Promote and protect the company\’s image and good reputation at all times
* Control room experience is preferred but not essential
If this Car Park Control Room Operator vacancy is of interest to you – then please email your updated CV to (url removed)
Car Park Control Room Operator employer: Unity Recruitment
Contact Detail:
Unity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Control Room Operator
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your communication skills and be ready to showcase how you can handle intercom calls like a pro. We want to see that you can keep calm under pressure!
✨Tip Number 2
Practice makes perfect! Try role-playing scenarios where you answer intercom calls or deal with technical issues. This will help you feel more confident during the interview. Plus, it shows us you're serious about the job!
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Since you'll be working closely with the Technical Team and Customer Response Centre, we want to know how well you collaborate. Share examples of past experiences where you’ve worked effectively in a team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Car Park Control Room Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experience that match the Car Park Control Room Operator role. We want to see how your background aligns with the job description, so don’t be shy about showcasing relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your Soft Skills: While we value experience, soft skills are just as important. Highlight your ability to communicate effectively and work under pressure. These traits are key for the Car Park Control Room Operator position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Unity Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Car Park Control Room Operator. Familiarise yourself with the key duties like handling intercom calls and maintaining logs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is essential for this position, practice articulating your thoughts clearly. You might be asked to demonstrate how you would handle a difficult customer or resolve an issue over the intercom. Think of examples from your past experiences where you successfully communicated under pressure.
✨Demonstrate Calmness Under Pressure
The job requires working calmly under pressure, so be prepared to discuss situations where you've had to stay composed. Share specific examples that highlight your ability to manage stress and maintain professionalism, especially in challenging scenarios.
✨Emphasise Teamwork and Collaboration
This role involves working closely with the Technical Team and Customer Response Centre. Be ready to talk about your experience in team settings and how you’ve collaborated with others to solve problems. Highlighting your ability to communicate effectively across departments will show that you can contribute positively to the company culture.
