Learning, Development and Communications Manager in Pontefract

To lead the learning and development of all staff driving a culture of continuous improvement and professional development, whilst maintaining audit ready standards of compliance with food safety regulations and your own training records. You will create and maintain up to date records, performing regular Training Needs Analysis to support the development of the company workforce, researching new initiatives and being up to date with any legislative changes.

As part of this role, you will take an active lead in business communications with its team members, creating a consistent and engaging voice of the company, allowing messages to be communicated effectively to colleagues of all levels.

Key Areas of Responsibility and Standards of Performance

• Design and implement a comprehensive L&D strategy that delivers a blended learning offer to all team members, aligned with both the needs of the company and food safety regulations.
• Lead, deliver and regularly review the Company Induction, ensuring a consistent, engaging, and high-impact onboarding experience for all new starters.
• Create a structured, scalable L&D framework that models best practice and supports the career development of team members across the various levels within the company.
• Drive engagement, content alignment, and reporting to support learning, development and compliance.
• Conduct a companywide Training Needs Analysis (TNA) in collaboration with managers and teams to identify current and future capability gaps.
• Maintain, develop and take ownership of training records for all colleagues, providing a detailed matrix to give an insight into team capabilities at any given time.
• Design, deliver, and evaluate learning programmes that enhance individual and team performance, using a mix of digital, in-person, and on-the-job learning methods.
• Develop a Train the Trainer mentality approach to on-site training, allowing local ownership of appropriate training and upskilling.
• Research & recommend additional training offerings, in line with both company need and food safety legislation.
• Support the HRM with the completion and provision of annual training budgets to key stakeholders.
• Establish robust, but user friendly evaluation frameworks to assess the effectiveness and return on investment of onsite training and/or learning interventions.
• Support the HRM, using the REXX HR system, to create and develop career pathways and succession planning across site.
• Collaborate with the HR/People Team to develop bespoke, on site training interventions as required by the Company.
• Explore the viability of apprentice colleagues across site, utilising the apprenticeship levy to deliver a strong return on investment.
• Lead and contribute to L&D projects that support the wider People strategy and business transformation.
• Develop and maintain L&D reporting and MI, tracking participation, impact, and spend.
• Take ownership of site communications, delivering messages to team members in a consistent manner, reflective of our company values, creating a positive Voice feel to site communication.

Experience

• Previous experience leading L&D in a Manufacturing or relevant environment.

Skills/Knowledge

• Able to build rapport with individuals and groups swiftly, enabling the delivery of individual and group training programmes.
• Good working knowledge of using Microsoft Office programmes (Word, Excel, Outlook).
• Good understanding of Food Safety and H&S regulations.
• Knowledge of food manufacturing industry, industry specific certification & programmes.

Behavioural Competencies

• Ability to develop strong working relationships at all levels.
• Presents information verbally and in writing with clarity and credibility, ensuring the information is suitable for the audience at that time.
• Good interpersonal skills and effective team player.
• Passionate about the development of peers from all levels and backgrounds.
• Ability to work in a structured and methodical manner.
• Ability to prioritise own workload whilst managing expectations of others.
• Confident and engaging, with the ability to quickly build rapports with large groups of colleagues.
• Strong attention to detail, with a passion for accuracy.
• Flexible, committed and proactive.

Please submit your CV with covering letter and someone from the team will come back to you.