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- Tasks: Help customers enjoy their local library and support community events.
- Company: Hampshire County Council, dedicated to enhancing community access to library services.
- Benefits: Gain valuable experience, meet new people, and contribute to your community.
- Why this job: Make a positive impact while developing skills in a friendly environment.
- Qualifications: No specific qualifications needed, just a passion for helping others.
- Other info: Flexible hours and a chance to be part of exciting library events.
The predicted salary is between 500 - 1500 £ per month.
A branch volunteer helps customers to get the most out of their local library and makes a positive difference in people’s lives. This customer-facing role plays an important part in supporting access to Hampshire’s Library Services and is a great way of giving something back to your local community.
As a Library volunteer you will become a valued member of the team, helping customers to get the most out of their local library and making a positive difference in people’s lives. You will be involved in a wide variety of tasks and activities which may include:
- Welcoming and interacting with the public to ensure all visitors have the best possible service.
- Assisting customers to collect reserved items, access the online catalogue, and use the self-issue and return facilities, referring complex queries to staff.
- Assisting customers to log on to the public IT terminals and access the programs available, referring complex needs to staff.
- Passing customer enquiries that require access to staff systems such as Spydus and the PN booking system to library staff to resolve.
- Assisting with the packing and un-packing of deliveries, shelving returned items, and keeping the library tidy and in good order.
- Maintaining displays of leaflets and notices supplied by staff so they are kept tidy and up-to-date.
- Working within Hampshire County Council’s health and safety guidelines and supporting the implementation of evacuation.
- Assisting with events and promotions such as story or rhymetime sessions or learning in libraries.
Library Branch Volunteer - Help Patrons & Build Community in Andover employer: Unity Online
Contact Detail:
Unity Online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Branch Volunteer - Help Patrons & Build Community in Andover
✨Tip Number 1
Get to know the library! Before your interview, pop in and chat with staff or volunteers. This shows your genuine interest and helps you understand their needs better.
✨Tip Number 2
Show off your people skills! During your interview, share examples of how you've helped others in the past. It’s all about making connections and showing you care.
✨Tip Number 3
Be proactive! After applying through our website, follow up with a friendly email. It keeps you on their radar and shows you're really keen on the role.
✨Tip Number 4
Get involved in community events! Volunteering at local events can give you a leg up. It’s a great way to meet people and show your commitment to the community.
We think you need these skills to ace Library Branch Volunteer - Help Patrons & Build Community in Andover
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us know why you love libraries! Share any personal experiences or stories that highlight your enthusiasm for helping others and building community connections.
Be Clear and Concise: We appreciate straightforward applications. Make sure to clearly outline your relevant skills and experiences without rambling. Keep it focused on how you can contribute to the library and its patrons.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the tasks listed in the job description, like assisting customers or supporting library events.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in your community.
How to prepare for a job interview at Unity Online
✨Know Your Library
Before the interview, take some time to familiarise yourself with the local library's services and community events. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to enhancing the library experience for patrons.
✨Showcase Your People Skills
As a Library Branch Volunteer, you'll be interacting with a diverse range of customers. Be prepared to share examples from your past experiences where you've successfully helped others or resolved issues. Highlighting your communication skills and empathy will make you stand out.
✨Demonstrate Team Spirit
This role involves working closely with library staff and other volunteers. During the interview, emphasise your ability to work as part of a team. Share instances where you've collaborated effectively with others to achieve a common goal, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the library’s initiatives or upcoming events. This shows your genuine interest in the role and the community, and it gives you a chance to learn more about how you can make a positive impact.
