At a Glance
- Tasks: Support with admin tasks, client enquiries, and community promotion.
- Company: Age Concern Hampshire, dedicated to supporting the local community.
- Benefits: Gain valuable experience, training provided, and make a difference.
- Other info: Opportunity to engage with the community and enhance your CV.
- Why this job: Join a meaningful cause and develop your skills in a supportive environment.
- Qualifications: Familiarity with Microsoft Office and good communication skills required.
The predicted salary is between 20000 - 25000 € per year.
You will be supporting with a range of administrative tasks, including but not limited to, responding to client enquiries over the phone and sometimes by email, logging enquiries on our Charity Log (client management) system and carrying out client service review calls. Therefore, good IT skills would be helpful. Training is provided.
Other tasks may include distributing posters in the local community, in order to promote our Service, sending out emails to wider networks and attending events with the coordinator. You will be required to undertake induction training/update training/reading of policies.
Skills needed for this role:
- Familiarity with Microsoft Word, Excel, and Outlook for emails.
- Confidence on the telephone.
- Attention to detail when completing admin tasks.
Activities the volunteer may perform:
- Undertake simple research/gather information.
- Make phone calls to clients.
- Complete tasks in a timely manner.
- Potentially update records on our CRM system.
Admin Support - Age Concern Hampshire in Andover employer: Unity Online
Age Concern Hampshire is an exceptional employer that values its staff and volunteers, offering a supportive work culture where training and personal development are prioritised. Located in a community-focused environment, employees have the unique opportunity to make a meaningful impact while enjoying flexible working arrangements and engaging with local events. Join us to be part of a dedicated team that fosters growth and collaboration in enhancing the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Support - Age Concern Hampshire in Andover
✨Tip Number 1
Get familiar with the role before applying! Check out Age Concern Hampshire's website and social media to understand their mission and values. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Practice your phone skills! Since you'll be responding to client enquiries, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common questions you might face.
✨Tip Number 3
Brush up on your IT skills! Make sure you're comfortable using Microsoft Word, Excel, and Outlook. If you need a refresher, there are loads of free online resources that can help you get up to speed.
✨Tip Number 4
Don’t forget to showcase your attention to detail! When you’re preparing for interviews, think of examples where you’ve successfully completed admin tasks or managed information accurately. This will really make you stand out!
We think you need these skills to ace Admin Support - Age Concern Hampshire in Andover
Some tips for your application 🫡
Show Off Your IT Skills:Make sure to highlight your familiarity with Microsoft Word, Excel, and Outlook in your application. We want to see that you’re comfortable using these tools, as they’ll be essential for the admin tasks you'll be handling.
Be Personable on the Phone:Since you'll be responding to client enquiries over the phone, it’s important to convey your confidence and friendliness in your written application. Let us know about any previous experience you have in customer service or similar roles!
Attention to Detail is Key:When completing your application, pay close attention to detail. This means checking for typos and ensuring your information is accurate. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Unity Online
✨Know Your Tech
Make sure you're comfortable with Microsoft Word, Excel, and Outlook. Brush up on how to navigate these tools, as you'll likely be asked about your experience with them during the interview.
✨Practice Your Phone Skills
Since you'll be handling client enquiries over the phone, practice speaking clearly and confidently. You might even want to role-play some common scenarios with a friend to get the hang of it.
✨Attention to Detail is Key
Prepare examples that showcase your attention to detail. Whether it's logging enquiries accurately or completing admin tasks, being able to demonstrate this skill will set you apart.
✨Show Your Community Spirit
Be ready to discuss your interest in community service and how you can contribute to promoting Age Concern Hampshire. Share any relevant experiences or ideas you have for engaging with the local community.
