At a Glance
- Tasks: Lead housing and maintenance services while driving improvement and compliance.
- Company: Diversity-focused housing association with a strong community impact.
- Benefits: Competitive salary, car allowance, and the chance to make a difference.
- Why this job: Shape the future of housing services and support diverse communities.
- Qualifications: Senior leadership experience and a passion for social purpose.
- Other info: Join a dynamic team committed to transformational service delivery.
The predicted salary is between 68000 - 102000 £ per year.
Unity Homes & Enterprise is a proud diversity focused, values driven housing association with a 39-year track record of tackling inequality and supporting diverse communities across Leeds. We are seeking an inspiring Director of Housing Operations to lead our housing and maintenance services and shape the next stage of our organisational journey.
The Role
- Lead high performing housing and maintenance services
- Drive service improvement and regulatory compliance
- Champion customer experience and support our social purpose
- Work closely with tenants, partners, staff, and the Board
About You
- The ideal candidate is someone with senior level experience in a small organisation, who is flexible, adaptable, and willing to be hands on
- Brings strong leadership and operational expertise
- Has a passion for providing excellent services, reducing inequality and improving housing outcomes
- Is data driven, collaborative, and committed to excellence
- Understands the needs of multicultural and BME communities
Why Join Us?
This is a rare opportunity to make a lasting impact in an ambitious, community focused organisation committed to diversity, social purpose, and transformational service delivery.
Closing Date 25th March 2026.
How to Apply
For full details and application instructions, please request our recruitment pack.
Director of Housing Operations in Leeds employer: Unity Homes & Enterprise
Contact Detail:
Unity Homes & Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Housing Operations in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Unity Homes & Enterprise. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us how your experience aligns with their mission to tackle inequality and support diverse communities. We love candidates who are genuinely passionate about our cause!
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've driven service improvement and championed customer experience in your previous roles. We want to hear about your hands-on approach and how you’ve made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making an impact in the community.
We think you need these skills to ace Director of Housing Operations in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for housing and community shine through. We want to see how your values align with ours, especially when it comes to tackling inequality and supporting diverse communities.
Be Specific About Your Experience: Make sure to highlight your senior-level experience in your application. We’re looking for someone who can lead and improve services, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualities mentioned in the job description. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Unity Homes & Enterprise
✨Know Your Stuff
Make sure you’re well-versed in Unity Homes & Enterprise’s mission and values. Familiarise yourself with their work in tackling inequality and supporting diverse communities. This will show your genuine interest and alignment with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and driven service improvements in previous roles. Highlight your operational expertise and how it can benefit their housing and maintenance services.
✨Emphasise Customer Experience
Be ready to discuss your approach to championing customer experience. Think of specific strategies you’ve implemented that improved tenant satisfaction and engagement, especially within multicultural and BME communities.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's future plans and challenges. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations and values.