At a Glance
- Tasks: Ensure safety and security while providing excellent customer service to guests.
- Company: Unity Holidays, a vibrant and supportive holiday park operator.
- Benefits: Discounts on food, access to facilities, and training opportunities.
- Other info: Flexible shifts with opportunities for growth and recognition.
- Why this job: Join a passionate team dedicated to creating memorable guest experiences.
- Qualifications: Valid SIA Licence and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Are you ready to be part of something truly special? Following a phenomenal first year of trading, Unity Holidays is continuing to build on strong foundations to deliver the best Owner and Guest experience in the industry across our holiday park and resort operations. At Unity Holidays, we are committed to recruiting individuals who are not only passionate about people and exceptional service delivery, but who also thrive from working as part of an effective and collaborative team.
Our Security Team plays a vital role in creating a safe, secure and welcoming environment for our Holiday Home Owners, Guests, contractors and team members. We are looking for professional, vigilant and approachable Security Team Members who can balance firm security presence with excellent customer service. We want every Unity Holidays team member to have the best teammates, so together we can build experiences where our core value of Togetherness truly shines through. We know without doubt that an industry-leading experience starts with our team. We set high standards of excellence and will champion your Growth through training, confidence and learning - and we'll always celebrate a job well done.
About You
You'll be calm, professional and confident, with a strong sense of responsibility and awareness of safety and security. You'll enjoy working in a guest-facing environment, maintaining a visible presence across the resort and responding to situations in a controlled, respectful and professional manner. You'll be comfortable enforcing rules fairly, supporting safeguarding and welfare, and working closely with other resort teams. Reliability, sound judgement and clear communication are essential for success in this role.
Key Responsibilities
- Maintain a visible security presence across the resort to promote safety and deter inappropriate behaviour
- Carry out regular patrols, identifying hazards, risks or security concerns and taking appropriate action
- Respond calmly and professionally to incidents, emergencies or disturbances in line with procedures
- Support crowd management and guest safety during busy periods, events and evenings
- Accurately record and report incidents, accidents and near misses using approved systems
- Escalate serious concerns promptly to the Duty Manager, Security Manager or emergency services
- Engage with guests in a friendly, respectful and professional manner, providing reassurance and guidance
- Enforce resort rules fairly and diplomatically while maintaining a calm, controlled approach
- Remain vigilant to safeguarding concerns and report issues in line with company policy
- Support guest and colleague welfare, including responding to medical or wellbeing incidents
- Communicate clearly with security colleagues and resort teams using radios and approved channels
- Follow all Assignment Instructions (AI), SOPs and complete the Daily Occurrence Book (DOB)
- Use, manage and return security equipment (including radios and body-worn cameras) correctly and in line with training and data protection requirements
Experience & Qualifications
Essential:
- Valid SIA Licence
- Strong awareness of safety, security and risk prevention
- Calm, professional and confident communication skills
- Ability to remain composed under pressure and make sound judgements
- Reliable, observant and proactive approach
- Ability to follow procedures and complete accurate reports
Desirable:
- Previous experience in security, stewarding, customer service or hospitality
- Experience working in guest-facing or public environments
- Knowledge of safeguarding, licensing or health & safety practices
This role requires strict adherence to safeguarding, health & safety and licensing procedures. A DBS check may be required depending on duties and deployment. Mandatory training and certification must be completed where applicable.
Hours of Work
Security operations run across evenings, weekends, peak holiday periods and events. Flexibility to work variable shifts, including nights and weekends, is essential.
What We Offer
- Access to holiday park facilities and discounts
- 25% off Food & Drink for you and your family
- 50% off Food & Drink when on shift
- Training and development opportunities
- Team recognition schemes, including monthly Unity Champion awards
- Holiday discounts across Unity Holidays parks
- Free use of leisure facilities
- Employee Assistance Programme providing financial, health and legal support
- A supportive team environment in a vibrant resort setting
About Unity Holidays
Unity Holidays is the UK's newest holiday park operator, committed to delivering first-class experiences in outstanding locations. We pride ourselves on high standards, strong teamwork and creating environments where guests feel safe, welcome and well cared for — and where our team members feel valued and supported.
Ready to Take the Next Step?
If you're passionate about safety, professionalism and guest experience, we'd love to hear from you. Apply now and help keep Unity Holidays safe, secure and welcoming.
SIA Door Supervisor employer: Unity Holidays
Unity Holidays is an exceptional employer that prioritises a supportive team environment in stunning resort locations, making it an ideal place for those looking to thrive in the hospitality industry. With a strong commitment to employee growth through training and development opportunities, as well as recognition schemes that celebrate hard work, Unity Holidays fosters a culture of togetherness and inclusivity. Enjoy unique benefits such as discounts on food and drink, access to leisure facilities, and career progression within a rapidly growing company.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Door Supervisor
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like SIA Door Supervisor. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Unity Holidays. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time SIA Door Supervisor candidates.
✨Directly Apply to Unity Holidays
Don’t forget to apply for the SIA Door Supervisor role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Unity Holidays.
We think you need these skills to ace SIA Door Supervisor
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Unity Holidays. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Unity Holidays.
How to prepare for a job interview at Unity Holidays
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Unity Holidays.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Unity Holidays.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Unity Holidays.
