At a Glance
- Tasks: Lead shifts, deliver exceptional service, and support a high-performing team.
- Company: Unity Holidays, the UK's newest holiday park operator focused on first-class experiences.
- Benefits: Discounts on food, training opportunities, and access to leisure facilities.
- Other info: Flexible hours with opportunities for growth and recognition.
- Why this job: Join a supportive team and make memorable guest experiences in a fast-paced environment.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you ready to step up and lead from the front? Following a phenomenal first year of trading, Unity Holidays continues to build on strong foundations to deliver the very best Owner and Guest experience across our holiday parks. We are looking for confident, hands-on Food & Beverage Team Leaders who are passionate about delivering exceptional service while supporting and developing a high-performing team. This is a key role within our venues, where you will take ownership of shifts, lead by example and ensure every guest receives a welcoming, efficient and memorable experience.
At Unity Holidays, we believe that great guest experiences start with great teams. We set high standards and will support your growth through training and development, encourage your passion for hospitality, and create an environment where togetherness thrives.
About You
You’ll be a natural leader who enjoys being at the heart of the action. You’ll thrive in a fast-paced hospitality environment, confidently supporting your team while maintaining high service and operational standards. You’ll be organised, proactive and calm under pressure, with the ability to make decisions, solve problems and keep the shift running smoothly. Most importantly, you’ll take pride in delivering great guest experiences and supporting your team to do the same.
Key Responsibilities
- Lead shifts within the venue, ensuring smooth, efficient and safe operations
- Deliver exceptional guest service, creating a welcoming and memorable experience
- Support, coach and motivate team members to maintain high performance and confidence
- Deliver daily briefings and ensure the team understands priorities and expectations
- Handle guest queries or concerns professionally, resolving issues or escalating where required
- Oversee till operations, ensuring accuracy and compliance with cash-handling procedures
- Monitor stock levels and communicate shortages or requirements promptly
- Ensure food and drink service standards, presentation and speed of service are consistently met
- Maintain high standards of cleanliness, organisation and presentation across all areas
- Support opening and closing procedures, ensuring full compliance and readiness
- Ensure full compliance with food safety, hygiene, licensing and company policies
- Carry out safety checks and report or resolve any risks or hazards
- Support people processes by providing feedback and escalating performance or conduct concerns appropriately
Experience & Skills
Essential:
- Previous experience in hospitality, food & beverage or a customer-facing environment
- Strong communication and teamwork skills
- Ability to remain calm under pressure and make confident decisions
- Good understanding of service standards and guest expectations
Desirable:
- Previous experience in a Team Leader or supervisory role
- Experience with POS systems and cash handling
- Food Hygiene Level 2 or allergen awareness (or willingness to obtain)
Safeguarding & Compliance
This role requires full compliance with food safety, health & safety, safeguarding and licensing standards.
Hours of Work
Our Food & Beverage venues operate across days, evenings and weekends, including peak holiday periods. Flexibility to work variable shifts is essential.
What We Offer
- Access to holiday park facilities and discounts
- 25% off Food & Drink for you and your family
- 50% off Food & Drink when on shift
- Training and development opportunities
- Team recognition schemes, including Unity Champion awards
- Holiday discounts across Unity Holidays parks
- Free use of leisure facilities
- Employee Assistance Programme (financial, health and legal support)
- A supportive, fast-paced and engaging team environment
About Unity Holidays
Unity Holidays is the UK’s newest holiday park operator, focused on delivering first-class experiences in outstanding locations. We pride ourselves on high standards, strong teamwork and creating environments where our team members feel supported, valued and proud of the work they do.
Compensation: To be discussed
Food & Beverage Team Leader employer: Unity Holidays
Unity Holidays is an exceptional employer that prioritises the growth and development of its team members while delivering outstanding guest experiences. With a supportive and fast-paced work culture, employees benefit from comprehensive training opportunities, team recognition schemes, and generous discounts on food and leisure facilities. Join us in creating memorable moments for our guests in a vibrant environment where teamwork and passion for hospitality thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Unity Holidays' social media and website. This will help you understand their values and how you can fit in as a Food & Beverage Team Leader.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories during your interview to show you're the right fit for the role.
✨Tip Number 3
Show your passion for hospitality! During your interview, express why you love working in food and beverage. Talk about how you create memorable guest experiences and how you support your team to do the same.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Unity Holidays and being part of our fantastic team.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that spark!
Highlight Your Leadership Skills:As a Food & Beverage Team Leader, we need to know you can lead from the front. Use your application to showcase any previous leadership roles or situations where you’ve motivated a team. Remember, we’re looking for natural leaders!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Unity Holidays
✨Know Your Stuff
Before the interview, make sure you understand Unity Holidays' values and what they expect from a Food & Beverage Team Leader. Familiarise yourself with their service standards and think about how your previous experience aligns with their goals.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Highlight situations where you motivated your team, resolved conflicts, or improved service standards. This will demonstrate your ability to lead by example and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to make quick decisions or manage guest complaints effectively. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Unity Holidays measures success in guest experiences. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
