At a Glance
- Tasks: Support the smooth running of operations and assist with project management.
- Company: Join Unity Healthcare, a community-focused organisation dedicated to enhancing patient care.
- Benefits: Flexible working, competitive salary, 27 days holiday, and personal development opportunities.
- Other info: Exciting career growth potential in a supportive environment.
- Why this job: Be part of a forward-thinking team making a real difference in healthcare.
- Qualifications: Experience in General Practice or customer-facing roles is preferred.
The predicted salary is between 20000 - 30000 £ per year.
Overview
We have a unique and exciting opportunity for a Trainee Operations Manager to join Unity Healthcare GP Practice based at the Unity Healthcare Hub. This opening follows a review of the Practice\'s management structure after the launch of the Unity Healthcare Hub. The Hub model aims to enhance patient care and staff well-being by providing dedicated clinical space where patient contact is managed remotely through triage and consultations, with face-to-face appointments continuing at our three existing sites (Haverhill, Long Melford, Lavenham). A larger management structure is being introduced to meet Unity\'s 2028 vision.
Responsibilities
- You will assist with the smooth running of the site, including managing the clinical appointment system, ensuring consistent staff cover, and supporting team members with queries.
- You will be involved with people management at all sites.
- You will support project management and the implementation of Unity-wide initiatives.
- You will assist with reporting the quality and performance of the practice site.
- You will work towards a level 5/6 qualification in management.
Qualifications
- You will ideally have previous experience working within General Practice, in an administrative or customer-facing role.
- You will have excellent attention to detail and the ability to check and re-check work to ensure high levels of accuracy.
- You will thrive in busy working environments.
- You will be enthusiastic and willing to learn.
Contract
Full time: 37.5 hours per week, with usual working days of Monday - Friday. Hours to be discussed at interview.
What we can offer you
- A strong ethos of flexible working to help maintain work/life balance.
- Innovative teams who strive in forward thinking, with a voice that is heard.
- A visible and supportive management team with operational support that \"get it\".
- Excellent IT teams & support giving first-class equipment and fast responses.
- A commitment to personal development, training, and leadership opportunities with service-managed training budgets.
- Cycle to work scheme.
- Death in service cover.
- Competitive salaries with annual benchmarking.
- 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years of service.
- Blue light card employer — access to discounts online and on the high street.
About Unity Healthcare
Unity Healthcare is run by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, and Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Disclosure and Background Checks This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to the Disclosure and Barring Service will be made to check for any previous criminal convictions.
Trainee Operations Manager employer: Unity Healthcare
Unity Healthcare GP Practice is an exceptional employer that prioritises both patient care and staff well-being, offering a supportive work environment where your voice is valued. With a strong commitment to personal development and flexible working arrangements, employees can thrive in their roles while enjoying competitive salaries, generous holiday allowances, and unique benefits like the cycle to work scheme. Join us at the Unity Healthcare Hub, where innovative teams collaborate to shape the future of healthcare in Suffolk.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Operations Manager
✨Dive into Company Culture
Research the corporate culture of companies like Unity Healthcare that you're interested in. Attend any open days or online sessions they might host to get a feel for their values and what they expect from apprentices. This will help you align your approach and show that you're not just a resume but a fit for their team!
✨Engage with Professional Networks
Join groups or communities related to corporate leadership and management. Platforms like LinkedIn often have specialised groups where you can connect with industry professionals and fellow apprentices. Share your thoughts, ask questions, and don't be shy about reaching out for advice or potential opportunities directly.
✨Show Your Initiative with Projects
Get hands-on experience by volunteering for projects or initiatives in your community that align with corporate management. This will not only enhance your CV but also give you real-life examples to talk about in interviews, showing that you’re proactive and eager to learn!
✨Perfect Your Pitch
When applying for apprenticeships like the one at Unity Healthcare, practice a strong elevator pitch. We should focus on summarising who we are, what we can bring to the company, and why we’re excited about the apprenticeship. This can be a game-changer in interviews or networking events!
We think you need these skills to ace Trainee Operations Manager
Some tips for your application 🫡
Show Off Your Leadership Potential:In your CV and cover letter, make sure to highlight any leadership experience you’ve had, even in school projects or student organisations. We love to see how you’ve handled team responsibilities or driven initiatives, as this reflects your potential in corporate leadership.
Tailor Your Application to Corporate Management:When applying for a corporate leadership apprenticeship at Unity Healthcare, be sure to mention any relevant coursework or projects that showcase your understanding of business principles. We’re looking for evidence that you can think strategically and contribute to our team.
Demonstrate Your Learning Mindset:As this is an apprenticeship, we want to see your enthusiasm for learning! Use your cover letter to share what excites you about this opportunity with Unity Healthcare and how you intend to grow and embrace challenges during your time with us.
Keep It Clear and Concise:For both your CV and cover letter, aim for clarity. Corporate leadership roles often require clear communication, so show us you can get your points across without fluff. Keep sentences direct and paragraphs focused.
How to prepare for a job interview at Unity Healthcare
✨Showcase Your Leadership Potential
As an aspiring leader, we need to show our passion for guiding teams and making decisions. Be ready to share examples from your studies or extracurricular activities where you've taken the lead, whether it's in group projects or community service. This will help demonstrate your ability to step up and take charge in a corporate environment.
✨Know Your Management Theories
Brush up on key management theories and frameworks like SWOT analysis, the Tuckman stages of group development, or the situational leadership model. Expect questions that test your understanding of how these concepts can be applied in real-world scenarios, as this is crucial for an apprenticeship in corporate leadership.
✨Culture Fit is Key
In an apprenticeship, companies like Unity Healthcare are super keen to see if we fit their culture. Familiarise yourself with their values and be ready to explain how your personal beliefs align with theirs. Show that you’re not just about the skills, but also about being a team player who shares their vision.
✨Show Eagerness to Learn
Since this is an apprenticeship, they want to know you’re keen to learn and grow. Prepare to discuss what skills you're hoping to develop during this apprenticeship and how you plan to take feedback onboard. This will make you stand out as someone who's ready to embrace the challenges of corporate leadership.
