Is it for me? You will have excellent communication skills, good judgement and a calm, empathetic approach. You will be comfortable dealing with a high volume of telephone enquiries, gathering information sensitively and making decisions within clearly defined protocols and processes. Previous experience in primary care or healthcare would be helpful, although full training will be provided. If you enjoy helping people, communicating by telephone and finding the right solution for patients.
Contract type Permanent Full time or Part Time.
What we can offer you
- Innovative teams who strive in forward thinking, with a voice that is heard
- A visible and supportive management team, with operational support that get it
- Excellent IT teams & support giving us first class equipment and no wait responses
- A commitment to personal development, training and leadership opportunities, with service-managed training budgetsCycle to work scheme
- Death in service cover
- Competitive salaries with annual benchmarking
- Blue light card employer
- Access to the discount service with thousands of discounts online and on the high street
Care Navigator in Haverhill employer: Unity Healthcare
Unity Healthcare is an outstanding employer, dedicated to transforming healthcare delivery in our communities. With a strong focus on operational excellence and innovation, we offer a collaborative work culture that empowers our Practice Managers to lead multi-site transformations while enhancing both patient and staff experiences. Our commitment to employee growth and development ensures that you will thrive in your role, supported by a dynamic Senior Leadership Team and the opportunity to make a meaningful impact across Haverhill, Long Melford, Lavenham, and Glemsford.
